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VahanJan

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And this is a picture of a real dog. What's your point?

View attachment 1321588

There's no "real" Gurkha trouser considering that they evolved from the Gurkha short.
My point was that a pair of high-rise pants with an extended waistband (and double closure) don't really qualify as Gurkha trousers, considering the vast differences in waistband design and function.
 

DapperPhilly

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I love the product and will continue to buy, but have to agree about returns. I don't expect an immediate return upon shipment, but the one I made took over a month. That's ridiculous IMO, as in my case I wanted to use that money to buy something else, which sold out while I was waiting.
Bought 3 suits from S&M. Returned two. No problems whatsoever and refund was quick.
 

DonRaphael

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So, I encountered something interesting recently. I contacted S&M initially regarding MTO/MTM trousers made out of the navy flannel (https://www.spierandmackay.com/vbc-navy-flannel-neapolitan-cut.html). They told me that there wasn't any fabric available. So I contacted a local tailor who stocks a large quantity of VBC fabrics and has access to their books in order to get a pair of trousers made.

I asked him about this particular fabric and provided the product code provided by S&M. But I was told by him that the referenced product code provided by S&M is wrong and that that's not how VBC usually label their fabrics. The tailor asked for a picture from the inside of the SC pocket, which i provided (which has the same product code as the one provided at the website and which was given to me over email from S&M). So I visited the VBC website and tried to look for the fabric but couldn't find it.

I contacted another affiliate vendor at SF as well and inquired about the fabric and was told that they couldn't identify the fabric based on the product code provided by S&M.

Should I just give up? I'd really love to have a pair of trousers made to match my SC.
 
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Burzan

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So, I encountered something interesting recently. I contacted S&M initially regarding MTO/MTM trousers made out of the navy flannel (https://www.spierandmackay.com/vbc-navy-flannel-neapolitan-cut.html). They told me that there wasn't any fabric available. So I contacted a local tailor who stocks a large quantity of VBC fabrics and has access to their books in order to get a pair of trousers made.

I asked him about this particular fabric and provided the product code provided by S&M. But I was told by him that the referenced product code provided by S&M is wrong and that that's not how VBC usually label their fabrics. The tailor asked for a picture from the inside of the SC pocket, which i provided (which has the same product code as the one provided at the website and which was given to me over email from S&M). So I visited the VBC website and tried to look for the fabric but couldn't find it.

I contacted another affiliate vendor at SF as well and inquired about the fabric and was told that they couldn't identify the fabric based on the product code provided by S&M.

Should I just give up? I'd really love to have a pair of trousers made to match my SC.
the code is labeled properly how VBC does. It’s showing as 504-801/3 which is indeed a VBC code, however for a lighter grey. Maybe @spiermackay can chime in and let us know the right code for that one for you.
The grey VBC on the site is showing 504-801/4 which after a quick google search appears to be correct.

part of not being able to find it on the VBC site is that they only post a few colors from the bunches and not all the fabrics.

 

DonRaphael

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the code is labeled properly how VBC does. It’s showing as 504-801/3 which is indeed a VBC code, however for a lighter grey. Maybe @spierm
Interesting. Maybe I should contact VBC directly with the product code instead.
 

spiermackay

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It’s more likely they simply aren’t stocking 34S Contemp to begin with for most items. That’s uh, an unusual size.
This is correct. We were testing it out. So far it's not a strong sell. Best would be to MTO 34S
 

cyclemanic

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Rick mentioned that buttoning point would be proportional to jacket length -- so yes, longer jacket = lower buttoning point.

But I'm wondering if, as an extension of your example, selecting 37L and and then reducing the length to that of a 37R would result in a lower buttoning point than a stock 37R.

I doubt this is the case, but would be good if @spiermackay @SpierTeam could chime in.
bump @spiermackay any thoughts about this?
 

spiermackay

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Yes, unsual enough for it to sell out so quickly.
A lot don't sell out quick. Many items we never made in 34S to begin with. The size may be grayed out because for that item because when the product on the site is created they start with the template that has 34S as a potential option, but when inventory is loaded, the 34S is at 0 for that item.
 

spiermackay

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So, I encountered something interesting recently. I contacted S&M initially regarding MTO/MTM trousers made out of the navy flannel (https://www.spierandmackay.com/vbc-navy-flannel-neapolitan-cut.html). They told me that there wasn't any fabric available. So I contacted a local tailor who stocks a large quantity of VBC fabrics and has access to their books in order to get a pair of trousers made.

I asked him about this particular fabric and provided the product code provided by S&M. But I was told by him that the referenced product code provided by S&M is wrong and that that's not how VBC usually label their fabrics. The tailor asked for a picture from the inside of the SC pocket, which i provided (which has the same product code as the one provided at the website and which was given to me over email from S&M). So I visited the VBC website and tried to look for the fabric but couldn't find it.

I contacted another affiliate vendor at SF as well and inquired about the fabric and was told that they couldn't identify the fabric based on the product code provided by S&M.

Should I just give up? I'd really love to have a pair of trousers made to match my SC.
Not all VBC fabrics are carried as stock items by them. A vast majority of the collection is produced on order. Most tailors only have access to the stock collection. I'll have to double check, but I think the navy was not a stock cloth. We had a little left over from production, but it has since sold out. I'll check and get back to you.
 

DonRaphael

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Not all VBC fabrics are carried as stock items by them. A vast majority of the collection is produced on order. Most tailors only have access to the stock collection. I'll have to double check, but I think the navy was not a stock cloth. We had a little left over from production, but it has since sold out. I'll check and get back to you.
Appreciate the prompt reply. Thank you and looking forward to hearing back from you.
 

spiermackay

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bump @spiermackay any thoughts about this?
Correct. The button stance is adjusted proportionally to the length. If you adjust the length of the jacket it will move the button stance as well.
 

spiermackay

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Seems like the lottery. Lots of complaints on here about slow returns. Not a good business model.
From the US, it is an international return. To keep the costs down we use the same 3rd party as we do shipping orders out to the US. For most of the returns, packages are shipped to a warehouse in Buffalo, NY. They are then loaded on a skid and consolidated with many other packages from other companies. They only truck them back to Canada once a week. The process for them to truck back, clear customs, re-sort and deliver back to us can take a week. Then factor in the time it takes us to sort the packages, inspect the return, process the refund can take several more days. So in general the minimum time would be 2 weeks, and during busy periods can be a little longer.

At the moment this is the most cost effective way to handle returns from the US. To keep prices competitive, this is the best option. We're looking at alternatives right now, but with other carriers like UPS it's significantly more expensive. The trade off is price v speed. If you want a faster return process, sure we can go another route, but be prepared to pay more for it. There is no such thing as free returns. Someone is paying for it.
 
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DapperPhilly

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From the US, it is an international return. To keep the costs down we use the same 3rd party as we do shipping orders out to the US. For most of the returns, packages are shipped to a warehouse in Buffalo, NY. They are then loaded on a skid and consolidated with many other packages from other companies. They only bring truck back once a week. The process for them to truck back, clear customs, re-sort and deliver back to us can take a week. Then factor in the time it takes us to sort the packages, inspect the return, process the refund can take several more days. So in general the minimum time would be 2 weeks, and during busy periods can be a little longer.

At the moment this is the most cost effective way to handle returns from the US. To keep prices competitive, this is the best option. We're looking at alternatives right now, but with other carriers like UPS it's significantly more expensive. The trade off is price v speed. If you want a faster return process, sure we can go another route, but be prepared to pay more for it. There is no such thing as free returns. Someone is paying for it.
Off topic but living in south Florida I wonder if S&M considers unlined or butterfly/partial lined suits and sport coats?
Also, will you be offering more peak lapels going forward?
 

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