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Odd that they also got rid of the reviews on some products.Filson's new-look website is up; complete with higher prices for inferior goods. What has happened to this company since 2012 is a terrible shame, unless you're one of the new owners.
Interesting Filson auction:
http://www.ebay.com/itm/Filson-field-bag-/221870755469?hash=item33a8870e8d
Need some help replacing the zipper on an old 257. I bought it at eBay a few years ago and while I got a great deal on a well worn bag, the auction didn't show the X'd out tag. Filson wouldn't repair it (note, I wasn't looking for warranty work, I was hoping to pay for it). The CS rep I corresponded with however, was extremely helpful and even apologetic about not offering repair on X'd out merchandise even for a cost. I got lucky and he mailed me a replacement zipper at no cost.
My problem is that I can't find someone to replace it. Two different cobblers said their machines wouldn't work. The luggage repair places I tried all ship items out and have no idea if they can fix it until it gets in the hand of a repair person.
I live on the water and there are a handful of canvas repair shops that do repair work on boats covers. I figured I'd check there but I wonder if boat cover canvas is thinner than the twill used by filson luggage.
Anyone ever replace a filson zipper at home? The tough part is that it needs to be stitched through leather and canvas.