Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. Orgetorix

    Orgetorix Senior member

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    ^

    1. I think so, but hard to tell for sure. That's not a standard color for AE shell, but they could be faded burgundy or special ordered. 80% sure yes they are shell. Do they have a dovetail heel?

    2. You mean the color oxblood, right? Then yeah, I guess so - don't think there's a technical definition fo the color.
     
    Last edited: Jun 21, 2013
  2. TheNeedMachine

    TheNeedMachine Senior member

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    Got another mention on the PTO eBay Roundup - 2nd one evah - very nice to get since it's been so slow and I just listed a lot of goods last night.
    Of course, Spoo would be surprised if he didn't get a mention...and I'm surprised & delighted when I do.
     
  3. nohio

    nohio Senior member

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  4. ogredave

    ogredave Member

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    Is there some kind of seller scam I'm not aware of? Lately I've been buying a few shirts .. I've run into 2 where it's advertised new with tags, guaranteed, etc. Shirt arrives and it's worn and stained like crazy and of course no tags. I open a dispute and eventually it gets resolved, but why would you go through this? Both sellers have good feedback too ..

    [​IMG]

    [​IMG]
     
  5. HansderHund

    HansderHund Senior member

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    I don't know if I'd term it "scam," but it's certainly the abuse of the "new, without tags" listing. It's pretty common. I think to a lot of less-than-great sellers, new, without tags sounds so much better and list it as such. Continue to call them out on it, and as far as I'm concerned, leave feedback that reflects the purchase. I sell things that I literally bought and removed the tags and it obviously hurts that image.
     
  6. div25sec9

    div25sec9 Senior member

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    Neg feedback them. If there is no tags and it isn't new, then it obviously has been misrepresented. There's mistakes, and then there is misrepresentations.
     
  7. green_machine

    green_machine Senior member

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    No scam. Just scum bags lying and misrepresenting what they sell. Just because something looks new does not mean its new. I would ask for them to pay return shipping and get all your money back. I would also leave negative feedback unless it is really a mistake (a new item could possibly have a little mark from someone in a store)

    To me this is the lowest of the low almost as bad as selling fakes. I get so mad at this.


    PS. this happens a lot with rubber soled shoes because it's hard to see the wear on them.
     
  8. ogredave

    ogredave Member

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    The white & blue shirt was horrible. At first he wanted me to ship it back then he would refund me the purchase and original shipping. I told him he needs to pay for return shipping b/c he misrepresented it. I did link the pictures to the case too, there's no hiding it. Eventually I got the refund and threw the shirt away.

    The blue one is pretty bad too. It's actually more stained than that picture shows .. looked like someone wore it to the gym. I'm more disappointed in the misrepresenting, I just don't understand why people waste time like this. Established sellers should understand - if the buyer has a decent case and all the evidence to support it, you're probably going to lose out on the case.
     
  9. Snoogz

    Snoogz Senior member

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    Can I get his ebay ID so I can block them.
    I purchase shirts regularly and hate running into this.
    If I can avoid it upfront from this seller, I'd like to.
     
  10. ejay1

    ejay1 Senior member

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    May 30 I sold a NWOT Robert Talbott made in Italy genuine horse hide belt (I didn't even mention anywhere in the listing that it's made of horse hide although it was pictured on the belt).

    Yesterday the buyer opened a case.

    "Dear Selleer, I am writing to you in regards to returning this belt. It appears the belt that I received is not as described. The material appears not be horse leather. I trust that you will accept this request for refund. If you can provide me with your address, I will make arrangements to return the product and share with you a tracking number for your reference. Thank you and kind regards"​

    Of course the belt is a genuine Robert Talbott belt and for some reason he believes it's not real horse hide. I'm no expert on leathers but I trust the belt label embossed on the back.

    Should I just refund him or do I have a chance at winning this case if escalated to eBay customer support?
     
  11. capnwes

    capnwes Senior member

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    Yes shell. The AE color is cognac http://issuu.com/allenedmonds/docs/spring-1996-catalog
    Be very careful using that spreadsheet. There have been at least two or three incorrect AE numbers on that one. Brianpore and I have both been burned. The best bet is to search the back issues of the AE catalogs on issuu.com. I do have a revised version of the shell list that I have been using and updating for about 18 months. I have deleted the incorrect numbers and have also added some that were missing. When I get home I will post it again.
     
    Last edited: Jun 23, 2013
  12. ogredave

    ogredave Member

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    White shirt (Nordstrom): allforall12
    CT shirt: kydeals2013
     
  13. TheNeedMachine

    TheNeedMachine Senior member

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    When someone wants to make a return on one of my listings, I always ask them in what way the item was not as described (because I do not accept returns due to "does not fit", and I measure and inspect like crazy...if the person just wanted to try it on and didn't like it or didn't know their own size, I won't accept that as a reason). I would ask by what manner they determined it was not as described / not horse hide. Do all your communication through eBay and not direct email. eBay usually sides with a buyer, since the buyer can make up pretty much anything when they want to return something, especially if they know how to get around the "not as described" reason. If the buyer starts being vague and just says things like "it won't work for me" and that sort of thing, and won't answer your question as to how it's not as described, you'll lose the case and have to refund the item and shipping both ways, which is a part of selling on eBay - people who think you are Zappos and/or take advantage of the system. In those cases I just suck it up, issue the refund ONLY when it is received back in the same condition, and add them to my block list as well as the SF blacklist.
    BTW, I did find your completed listing and based on the back markings it does look genuine to me.
     
  14. capnwes

    capnwes Senior member

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    This buyer purchased a pair of bally shoes which were described that they needed to be resoled and there were clear photos of the inside of the shoes.

    These messages took place 11 days ago.....

    Dear weso0119,

    I bought this pair og shoes from you but is very unsatisfy with this deal. I really don't believe this is worth $42.86. If you are willing to credit my account at least $20, I would have no alternative but to return it. Please call me at (763) 221-7878 to discuss further.
    Thanks!


    - jhwillis



    Dear jhwillis,

    Hello. I am sorry you are I satisfied with your purchase. What seems to be wrong with the shoes?

    Wes



    Dear weso0119,

    I did mentioned that it is not worht the $42.86 with the toes about to come apart and the inside is not up tp par. I need a credit to my account or return!

    - jhwillis




    Dear jhwillis,

    I'm sorry, I missed the part of your first message where you described the damages.

    Since the condition of the interior is clearly photographed, and the listing indicated that the soles needed to be replaced, I will be unable to issue you a partial refund at this time. Had there been some other damage not shown or mentioned in the listing, I may have been able to work something out. It appears that we will not be able to meet an agreement on that aspect, so please feel free to return them for a refund.

    You may return them to me at the following address,
    Capnwes
    123 My address
    My Town, My State, 12345




    Yesterday....
    [​IMG]

    WTF!
     
    Last edited: Jun 23, 2013
  15. green_machine

    green_machine Senior member

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    can ebay take that off? you obviously have communication saying you will accept a return. It is bold faced lying in feedback. I think that is feedback abuse.
     

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