1. I'd like to announce that animated avatars are now available again. You'll have to reload, but they are once more possible.

    We've been doing a ton of work behind the scenes. The site load speed was already under 1/2 of what Huddler's was, on average, and we installed cloudflare, which means that the site should be even faster. A ton more will go on in the weeks and months to come, and some things will be more visibile, and some less.

    Cheers,

    Fok.

    Dismiss Notice

Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. Snoogz

    Snoogz Senior member

    Messages:
    3,362
    Likes Received:
    2,115
    Joined:
    Apr 14, 2012
    Location:
    Cali
    As far as the feedback goes, I tend to leave feedback about 2 weeks after the buyer has purchased the item IF they haven't left it earlier (in which I'll leave feedback right after them).

    I agree to those sellers who leave feedback immediately after paying, because that's our responsibility. But I've found that if they haven't left feedback after 2 weeks, and I go and leave it then, I feel that my actions then come accross to them as a reminder in receiving it to go ahead and leave it for me if they have forgotten. It has seemed to work well for me so far.

    So essentially me leaving feedback 2 weeks after the purchase, works as a reminder for them to leave it.
     
  2. FaceOfBoh

    FaceOfBoh Senior member

    Messages:
    1,086
    Likes Received:
    342
    Joined:
    Jul 14, 2007
    Location:
    Canada West
    What I hate:
    Buyers who win an auction and then feel the need to negotiate a better shipping rate (usually only to save what amounts to only a dollar to two). Has happened twice to me lately. A close second is when they confirm fit after winning the auction. A winner wanted sizing help on a Burberry mac that clearly was not going to fit and instead of drawing it out to a painfully and costly end I bit the bullet and said, "No, it's not going to fit. In the future please confirm sizing before bidding/winning. You will receive an transaction cancellation notice shortly."

    What I love: if you can carry inventory, post a 30 day auction and someone will come along eventually and it'll be just what they're looking for. Thanks the brianpore for this; he's advocated this many times.
     
  3. Brianpore

    Brianpore B&S (BS) ambassador-in-chief

    Messages:
    7,301
    Likes Received:
    2,645
    Joined:
    Jul 31, 2010
    Location:
    NJ
    +1 HATE when someone asks about size after.... I offer free shipping so no room to negotiate that part. Find it so much easier.

    And yea..... $2K GIANNI VERSACE Black Rain Jacket Sport Coat Blazer Jeans Couture XL 42 R [​IMG]
    Sold at BIN price of $175 after sitting on ebay for 4 months and turning down multiple offers at/under $100.
     
  4. SpooPoker

    SpooPoker Internet Bigtimer and Most Popular Man on Campus Dubiously Honored Affiliate Vendor

    Messages:
    36,010
    Likes Received:
    35,086
    Joined:
    Oct 11, 2009
    Location:
    LuxeSwap
    

    I dont think I could have got that much, well done.
     
  5. ThinkDerm

    ThinkDerm Senior member

    Messages:
    11,996
    Likes Received:
    570
    Joined:
    Jun 5, 2008
  6. Brianpore

    Brianpore B&S (BS) ambassador-in-chief

    Messages:
    7,301
    Likes Received:
    2,645
    Joined:
    Jul 31, 2010
    Location:
    NJ
     
  7. txwoodworker

    txwoodworker Senior member

    Messages:
    2,377
    Likes Received:
    5,203
    Joined:
    Apr 9, 2013
    Location:
    TEXAS
    If I could get Spoo $'s for stuff, I'd have everything on a 10 day auction and be done with it. As it is, BIN is my friend. Can't imagine I could've gotten $75 on some Florsheim monk straps at an auction.
    and hey... shameless self bump, because I want to get this shipped...

    Is there a specific International Priority Mail Flat Rate Legal Envelope or will the regular one with proper postage work?
     
  8. dexconstruct

    dexconstruct Senior member

    Messages:
    347
    Likes Received:
    528
    Joined:
    Dec 19, 2012
    Location:
    AZ
    Regular envelope with international postage.
     
  9. hooker4186

    hooker4186 Senior member

    Messages:
    2,129
    Likes Received:
    2,570
    Joined:
    Dec 2, 2008
    Ugh...

    8 months preceding June - 160+ transactions, 2 non-paying bidders, 1 pretty valid return - 1.8% of total
    June so far - 22 transactions, 5 nonpaying bidders, 1 return falsely claiming incorrect measurements - 27% of total.
     
  10. txwoodworker

    txwoodworker Senior member

    Messages:
    2,377
    Likes Received:
    5,203
    Joined:
    Apr 9, 2013
    Location:
    TEXAS
    Thanks!
     
  11. capnwes

    capnwes Senior member

    Messages:
    9,227
    Likes Received:
    13,067
    Joined:
    Nov 2, 2011
    Location:
    The Gentleman Cave
    I'm gonna keep on with my instant feedback upon payment, but I really do like your idea.

    I hate when people ask me if I will consider lowering my BIN, and then when I say "Yes, No problem. What is your offer?" They offer me less than my starting bid price.
    FTFY

    About 5% of my bidders don't pay. I've had 18 over the past 90 days and 3 were last week alone.Returns are at 12 in 90 days, cost of selling menswear. Most were for fit issues, for which I charge 10% restocking fee.
     
  12. hooker4186

    hooker4186 Senior member

    Messages:
    2,129
    Likes Received:
    2,570
    Joined:
    Dec 2, 2008
    Do you find folks fight the restocking fee? The current return I have ongoing the guy is claiming inaccurate measurements so I'm planning on giving a full refund to try and avoid a negative feedback and going with a second chance offer tithe next in line.
     
  13. capnwes

    capnwes Senior member

    Messages:
    9,227
    Likes Received:
    13,067
    Joined:
    Nov 2, 2011
    Location:
    The Gentleman Cave
    I don't fight it if they contest it. I do remind them of the 12% ebay/paypal fees, and the free shipping I paid to let them try the item on. Most don't complain about it but I have had a few. I had one last week who I negotiated down to 5%. If they are claiming it is my fault, I don't even bother with the restocking fee. That would be asking for trouble.
     
    Last edited: Jun 18, 2013
  14. GMMcL

    GMMcL Senior member

    Messages:
    4,727
    Likes Received:
    8,781
    Joined:
    May 26, 2011
    This restocking fee talk is timely. Like Cap, I dont fight it if contested, and affirmatively waive it (and original shipping) if its clearly my error. It does piss me off when dudes contest it. But cap: how are ebay/ppl fees relevant to justifying the restock? Those fees are refunded when you process a return. I usually say it goes to listing fees, shipping time/materials and perceived value diminution among buyers that the item is defective where in fact it is not. i'd say roughly 50% of buyers are cool about it and others are jerks. For example, one guy, who bought brand new AE Sanfords and returned based on color transfer and some writing on the sole, threw a hissy fit that i wanted the restock fee. Another guy is saying I minimized the mothball smell in some nwob alden suede shoes even though I USED ALL CAPS WHEN DESCRIBING IT.
    There's just no pleasing some people.
     
  15. tben

    tben Senior member

    Messages:
    2,000
    Likes Received:
    1,078
    Joined:
    Oct 12, 2011

Share This Page

Styleforum is proudly sponsored by