Munky
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^ Seems like your foot+shoe flexes where the wax has started to crack. That's part of the issue, the other part (someone can correct me on this) is that your shoes are pebble grain, which is much harder to take polish. What you'll need to do is really push down the wax into the leather (use lots of pressure) and heat, so that the wax melts right in, rather than staying at the surface.
You can remove wax with a damp cloth and pressure, but an easier way is to get a stripper like Renomat. If you're not impatient, wear them until the wax naturally comes off
Sorry, but I wouldn't recommend applying heat to shoes. Full stop. Nor would I use 'lots of pressure...so that the wax melts right in'. I don't know exactly what has happened to these shoes but I am pretty sure that heat and pressure won't be the best things to use to sort them out. And don't rush towards the Renomat. Best wishes, Munky.