Recently received my new Carmina chelsea shoes (1118 MADISON 20) and have yet to wear them. They look stunning from the front, but not so much from the back. I am wondering if this is normal.
Iona from customer service stated "In manufacturing, the leather on that side of the boot is put under a lot of pressure and the wrinkles may appear during this step. It is not considered a defect or a faulty item in this case"
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I'll be honest and say after 10 wears, both sides will look like that. This is me coming from about 15 pairs of boots, 8 of which are chelseas. I would not worry about that personally