Archibald London Hand Welted Shoes - preorder issues, discussion,and resolution.

[JohnMRobie]

I really don't believe AOL is here to scam, they're just not knowledgeable enough to know (so some maker took advantage of that). I have checked their thread from the start and to me it's pretty clear they were learn as they go.

I think this pretty well sums it up. They didn’t even know what hand welting was when they got here. Naive, not malicious.

 

[clee1982]

well page 1 is March 11th, so almost a month?

 

[BColl_Has_Too_Many_Shoes]

I’m not an Italian law expert, but in the US, unless the AOL-supplier relationship was explicitly a brokerage relationship (AOL brokering supplier’s wares) and stated as such in the TOS, then AOL is responsible - they were the seller of record, they took payment, they entered the contractual arrangement. Having some joint equity arrangement with the supplier would only make them even more culpable, but they’re responsible for making good either way.

The Italian legal system is notoriously slow and frivolous, which I can attest to from personal and secondary experiences.
[/QUOTE]

This would be an oversimplification of a serious matter, but based on the little information I've gathered (too lazy to go back), it is genuinely a simple fix.
The party responsible, in this case AoL, finds a mutually beneficial resolution with the affected. Done.

 

[Verrihappy]

Incredibly, in AOL website they hyped and gushed about their Mirandola workshop by claiming,

"Disillusioned, they began to turn away established brands that started asking them to cut corners, speed up production, go with different materials. It felt like the artistry was slipping away, unknown to consumers even as it was fading into memory. We came to them with a different proposition entirely. While others were asking to cut costs, we requested they do just the opposite: make what you love, what you’ve spent generations perfecting, and together we can share it with more people. Together, we came to what are, in our opinion at least, the finest shoes we have come across- hand-welted, finger-stitched. No corner cutting, not traditional markup. Just as we had intended."

Well, karma is a biatch Rohan.

 

[BColl_Has_Too_Many_Shoes]

A few pages back when we were talking different shoes, not AoL stuff, I inquired if anyone had the shoes in-hand. @Jmr928 had torn them open.

I may have missed this, but did you purchase the shoes?

 

[JohnMRobie]

A few pages back when we were talking different shoes, not AoL stuff, I inquired if anyone had the shoes in-hand. @Jmr928 had torn them open.

I may have missed this, but did you purchase the shoes?

I bought them off their sample sale for whatever they were going for at that price. Couple hundred bucks or so I think? I did not buy the 2nd shoe (singular) they sent me to cut open to see if it was HW

 

[BColl_Has_Too_Many_Shoes]

I bought them off their sample sale for whatever they were going for at that price. Couple hundred bucks or so I think? I did not buy the 2nd shoe (singular) they sent me to cut open to see if it was HW

You, then, would be able to answer this question.

JFWR received a refund. Although you bought sample shoes, are you entitled to a refund? Have you conveyed your desire for either a refund or a remake (if entitled to either) to AoL? Have you received an option for either, again if entitled ?

 

[JohnMRobie]

You, then, would be able to answer this question.

JFWR received a refund. Although you bought sample shoes, are you entitled to a refund? Have you conveyed your desire for either a refund or a remake (if entitled to either) to AoL? Have you received an option for either, again if entitled ?

I have not inquired nor has a solution been proposed to me yet. Although I’ve spoken with their team members quite a bit I decided that I’d wait and see what they offered up as a solution.

My thought was the way they respond will be more telling than me going to them and asking since we already know what they’ve said their solution was for the guys who reached out asking for refunds.

For what it’s worth mine was a recent purchase and I’m well within the time period I have PayPal protection.

 

[VulpesVulpes]

I just found out about this whole story. It reminds me of some good old times, with vintage thirsts that had many years on their shoulders, but at an even funnier level.


I might read the 60 some pages of this thread, but I do have a simple question. Is there anywhere, any tangible proof, (not their word, but something actually substantial) that this wasn't just a scam and they actually intended to sell glued shoes for handwelted ones?

 

[BColl_Has_Too_Many_Shoes]

I have not inquired nor has a solution been proposed to me yet. Although I’ve spoken with their team members quite a bit I decided that I’d wait and see what they offered up as a solution.

My thought was the way they respond will be more telling than me going to them and asking since we already know what they’ve said their solution was for the guys who reached out asking for refunds.

For what it’s worth mine was a recent purchase and I’m well within the time period I have PayPal protection.

Fantastic. Considering you are within the time period for a refund, you have nothing to worry about.

I'm guessing you don't want a remake? Or is that not an option?

My gosh 60+ pages and only two people have AoL's shoes (at least that I'm aware of)!

 

[BColl_Has_Too_Many_Shoes]

I just found out about this whole story. It reminds me of some good old times, with vintage thirsts that had many years on their shoulders, but at an even funnier level.


I might read the 60 some pages of this thread, but I do have a simple question. Is there anywhere, any tangible proof, (not their word, but something actually substantial) that this wasn't just a scam and they actually intended to sell glued shoes for handwelted ones?

You deserve a member of the week award. You read through 60+ pages!
??️.

I'm here looking for the abbreviated version.

 

[JohnMRobie]

I just found out about this whole story. It reminds me of some good old times, with vintage thirsts that had many years on their shoulders, but at an even funnier level.


I might read the 60 some pages of this thread, but I do have a simple question. Is there anywhere, any tangible proof, (not their word, but something actually substantial) that this wasn't just a scam and they actually intended to sell glued shoes for handwelted ones?

I did get an older version of the shoes from them (one shoe) that I was asked to cut apart. That one was hand welted. Some of the other guys who have bought shoes - I think @Cheshire symposium maybe had purchased multiple pairs and confirmed one was hand welted and the newer ones were not.

 

[BColl_Has_Too_Many_Shoes]

I did get an older version of the shoes from them (one shoe) that I was asked to cut apart. That one was hand welted. Some of the other guys who have bought shoes - I think @Cheshire symposium maybe had purchased multiple pairs and confirmed one was hand welted and the newer ones were not.

A third individual purchased shoes then. That's three. Not many. Three people on here and a resolution is that difficult to come to! Good grief.

 

[JohnMRobie]

Fantastic. Considering you are within the time period for a refund, you have nothing to worry about.

I'm guessing you don't want a remake? Or is that not an option?

My gosh 60+ pages and only two people have AoL's shoes (at least that I'm aware of)!

I wouldn’t have interest in a remake from the same maker so if that were the option yeah I’d opt for a refund if it was a choice.

If they had a new maker and could make a shoe to the specs they touted? I’d be intrigued. I don’t see how it’s possible for them to make that product at the price they want to be at though.

 

[BColl_Has_Too_Many_Shoes]

don’t see how it’s possible for them to make that product at the price they want to be at though.

What was the retail price?