After exchanging the original jacket due to a stuck zipper issue the exchange jacket just came in and the zipper pull “fell off”. It’s supposed to be on the left side of the jacket (right side in the photos below) where the flat ends meet each other.
I know this is unacceptable quality from a $1000 dollar jacket but I really like the color and fit. My question is how hard is this to fix assuming I go to a tailor? Or is it not worth it and I should stick to my guns and exchange for a third time? The hesitation on the latter is dealing with ALD customer service has been an awful experience.
I know this is unacceptable quality from a $1000 dollar jacket but I really like the color and fit. My question is how hard is this to fix assuming I go to a tailor? Or is it not worth it and I should stick to my guns and exchange for a third time? The hesitation on the latter is dealing with ALD customer service has been an awful experience.