vc74
Well-Known Member
- Joined
- Jul 30, 2016
- Messages
- 48
- Reaction score
- 43
Same issue.
Returned items at the end of December.
January 10 they stated that my return had been accepted and would be returned to my CC.
January 23, after me contacting them regarding non-refund, they stated they could not return the funds to CC, to which I said that is ludicrous.
Then began a back and forth for two weeks with promises of resolution that ultimately got handled when I created a PayPal account for a return on February 6.
Absolutely ridiculous process that seems way out of line for good service.
Glad it finally worked out for you. I'll still buy clothing from them, but to avoid possible returns, I'll stick to brands that I know pretty much fit me well.