Luxire Custom Clothing - Official Affiliate Thread

Discussion in 'Classic Menswear' started by luxire, Jun 20, 2012.

  1. mortgagebank

    mortgagebank Senior member

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    Last edited: Nov 20, 2014


  2. yeonjhwang

    yeonjhwang Member

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    Has anyone tried the grandi & rubinelli oxfords or have swatches?
     


  3. xizenta

    xizenta Senior member

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    I posted the pinpoint oxford swatch a few days ago.
     


  4. luxire

    luxire Affiliate Vendor Affiliate Vendor

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    It is this one.
     


  5. luxire

    luxire Affiliate Vendor Affiliate Vendor

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    [​IMG]

    LUXIRE CASUAL PANT MADE OF 6 WALE PLUM CORDUROY
     


  6. clapeyron

    clapeyron Senior member

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    What fabric is this?



    Please share the order number once you've received a shirt with a back pleat like this.
     


  7. ErikJN

    ErikJN Senior member

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    Hey all,

    As mentioned a month ago, today I visited Luxire’s Bangalore facility for a talk with founder Ashish Arya and a tour of the factory. As promised, here’s a write-up of my visit featuring an (hopefully) interesting read for new and old thread followers alike.

    Let me start this write-up by addressing an issue that I hope can be buried once and for all. On this thread, several individuals have raised concerns about garment production in Eastern countries, citing horror stories about exploitation and unworthy working conditions.

    This is not the case with Luxire.

    I saw the factory floor; it was clean, well lit and spacious. I spoke with several employees; they were all smiling, laughing and seemed to be genuinely happy about and proud of their work. Also, there were no monkeys.

    [​IMG]
    Luxire tailors

    [​IMG]
    Fusing a shirt placket

    The company
    Luxire’s founder, Ashish Arya, left a decade-long banking career in New York to establish himself in his home country, India. Initially, he did a stint in the steel industry along with his father, but changed directions after a friend convinced him to take a look at the clothing industry. Shortly after this suggestion was made, Luxire became reality.

    In its nascent weeks and months, Luxire was a four-man shirt making business in a 150 square foot room. Mr. Arya was in charge, flanked by a trusted cutter and two tailors. Over the 30 months that have since passed, they have expanded into an operation providing custom-made shirts, pants, suiting and outerwear, and most recently shoes and leather wares. Shoe making is difficult and still a WIP (I saw Betel's shoes while I was there [​IMG]), but they're getting there. The bags are simply incredible. I want one, badly.

    [​IMG]
    One of the sample bags

    Mr. Arya (from now on called Ashish, because he makes you feel like you’ve known each other for years the moment you meet) explained that growing into a provider of a range of high-quality custom garments was the first major milestone of Luxire. As far as I could gauge, there are now around 35 tailors employed (cross-functional with regards to shirts and pants, more specialized with regards to suiting and outerwear) and a dedicated team of cutters, both overseen by a head tailor whose father was a high-end tailor during (and for) the British Raj. In addition, there is a leather-working team, a QC team, a fabric handler and an administrative team. The initial employees are still with the company.

    The customer interface of this rocket growth has primarily been Theresa, who many of us know from this thread and as the spearhead of [email protected]. Ashish acknowledged, however, that customer service has suffered somewhat in the chase for expansion. That’s why “The New Nice”, as he calls it, is the next milestone for the company and something they focus heavily on currently – ensuring that every customer of Luxire has a completely pleasant experience throughout the purchasing process. Judging from the recent feedback on the thread, it appears it’s working out well.

    The process
    When Luxire receive our specifications (specs which, I must say, are pretty OCD when you see them printed on paper), Mr Kabir Gupta, whom some might have noticed now replies to some of the e-mails to Luxire, and his team start by transposing the specs onto a company-standard notation sheet.

    This sheet is passed on to the cutters, who use their professional judgment to implement the changes that aren’t easily quantifiable on a spec sheet. If it’s a simple order, a CAD-model is made and a CNC machine cuts the template before it’s finished by hand. More complex orders or changes to existing templates are done completely by hand. If an order requires changes to an existing template, the changed template is glued onto a copy of the old template. Hence, all iterations of an account’s templates are kept track of.

    [​IMG]
    My pant template [​IMG]

    The templates are stored in numbered plastic containers, and a spreadsheet makes it easy for the cutters to retrieve the right template for an order.

    Meanwhile, the fabric handler finds the right fabric and takes notes of the order #, order size and how much fabric was needed to fulfill the cutter’s requirements. An interesting note about the fabric handling process is that when it comes to the more exclusive fabrics, the fabric is ordered from the mill at cut length for each order. In other words, ordering trousers in a “one-off” fabric means that a couple of meters of that fabric will be shipped to India for the purpose of making the garment.

    Obviously, this isn’t a sound long-term strategy, neither with regards to economics nor environment, but it’s the consequence of offering the range of fabrics that Luxire does. Ashish told me that they’re seriously considering to consolidate their fabric offerings, which at the cost of choice offers the possibility to purchase larger quantities of fabric, resulting in lower product cost to the customer. This makes for an interesting debate here at SF – personally, I’m all for it (I’m too feeble-minded anyway to choose between 20 different white dress fabrics).

    [​IMG]
    Selvedge denim
    [​IMG]
    Rolls and rolls of fabric
    [​IMG]
    The fabric handler's notes
    [​IMG]
    High-end fabrics (believe this was Holland & Sherry)

    The final step in the production process is sending the detailed spec-sheet and fabric cuts to the tailors, who make the end product. According to Ashish, finding suitable tailors is the main barrier to scalability. He told me that they’re targeting tailors that have been sample tailors for the large companies that manufacture garments for mid- to high-end European and American clothing companies. The sample tailors are the ones who work on garments, creating and altering them before the buyer decides on a final design; hence they have experience working with detailed and dynamic specifications. These don’t grow on trees.

    After the garments are made up, they are washed and processed through a preliminary QC where the submitted specifications are measured against the actual product. Then they are ironed and pressed, before they are measured again prior to shipment.

    [​IMG]
    Preliminary QC

    It’s also worth mentioning that everything happens on the same floor – Ashish and the administrative team sit a few meters away from the production area, leading to a rather integrated organization. During my stay, the tailors, leather workers etc. came over several times to get Ashish’s opinion on design elements, execution of one-off requests etc.

    (On a side note, visiting the factory I also got to see some curiosities that long-time followers of this thread might remember, like this denim Noragi jacket!)

    General remarks
    It was an amazing experience visiting Luxire’s HQ. I’m sure emptym, who’s visiting in a few weeks, will have the same experience. Ashish and his team are top-tier guys, and amongst the nicest persons I’ve met in India (which says a lot, as Indians are amongst the nicest people in the world).

    Of course, they have their challenges still – the website being an important one, more digitalized record keeping would also be useful. Ashish seemed aware of and eager to overcome most challenges I could think of, but as Luxire is still a bootstrapping organization everything cannot be done at once.

    But with regards to the process, quality, HR and general dedication to customer and product, Luxire is IMO right up there with the best in the world. Each tailor makes less than a shirt each day, a testament to the attention to details and lack of coercive pressure from the top. Every single detail is focused on, down to finding the right thread for sewing buttonholes. In making my Dugdale navy hopsack SC, they had found this beautiful navy silk thread.

    [​IMG]
    Navy silk thread
    [​IMG]
    Custom work on SC

    This focus on quality in every link, from labor policy down to thread selection is in stark contrast to another garment manufacturer I’ve visited, who produced on contract for several US clothing companies. There, the workers were expected to churn out around 8 pairs of jeans each day, at an abysmal wage.

    I'm deeply impressed by Luxire, and I wish Ashish and the team all the best for the future. I am very excited to keep following this company, both as a customer and friend. Now, please feel free to shoot me any question you might have, and I'll answer to the best of my abilities.

    DISCLAIMER: I did not request nor expect anything in return for writing about my visit to Luxire. However, I received a small gift from Ashish at the end of the factory tour. The sentiments expressed in this text would, however, have remained the same regardless of this.
     
    Last edited: Nov 21, 2014


  8. luxire

    luxire Affiliate Vendor Affiliate Vendor

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    [​IMG]
    Rolls and rolls of fabric
    [​IMG]
    The fabric handler's notes
    [​IMG]
    High-end fabrics (believe this was Holland & Sherry)

    The final step in the production process is sending the detailed spec-sheet and fabric cuts to the tailors, who make the end product. According to Ashish, finding suitable tailors is the main barrier to scalability. He told me that they’re targeting tailors that have been sample tailors for the large companies that manufacture garments for mid- to high-end European and American clothing companies. The sample tailors are the ones who work on garments, creating and altering them before the buyer decides on a final design; hence they have experience working with detailed and dynamic specifications. These don’t grow on trees.

    After the garments are made up, they are washed and processed through a preliminary QC where the submitted specifications are measured against the actual product. Then they are ironed and pressed, before they are measured again prior to shipment.

    [​IMG]
    Preliminary QC

    It’s also worth mentioning that everything happens on the same floor – Ashish and the administrative team sit a few meters away from the production area, leading to a rather integrated organization. During my stay, the tailors, leather workers etc. came over several times to get Ashish’s opinion on design elements, execution of one-off requests etc.

    (On a side note, visiting the factory I also got to see some curiosities that long-time followers of this thread might remember, like this denim Noragi jacket!)

    General remarks
    It was an amazing experience visiting Luxire’s HQ. I’m sure emptym, who’s visiting in a few weeks, will have the same experience. Ashish and his team are top-tier guys, and amongst the nicest persons I’ve met in India (which says a lot, as Indians are amongst the nicest people in the world).

    Of course, they have their challenges still – the website being an important one, more digitalized record keeping would also be useful. Ashish seemed aware of and eager to overcome most challenges I could think of, but as Luxire is still a bootstrapping organization everything cannot be done at once.

    But with regards to the process, quality, HR and general dedication to customer and product, Luxire is IMO right up there with the best in the world. Each tailor makes less than a shirt each day, a testament to the attention to details and lack of coercive pressure from the top. Every single detail is focused on, down to finding the right thread for sewing buttonholes. In making my Dugdale navy hopsack SC, they had found this beautiful navy silk thread.

    [​IMG]
    Navy silk thread
    [​IMG]
    Custom work on SC

    This focus on quality in every link, from labor policy down to thread selection is in stark contrast to another garment manufacturer I’ve visited, who produced on contract for several US clothing companies. There, the workers were expected to churn out around 8 pairs of jeans each day, at an abysmal wage.

    I'm deeply impressed by Luxire, and I wish Ashish and the team all the best for the future. I am very excited to keep following this company, both as a customer and friend. Now, please feel free to shoot me any question you might have, and I'll answer to the best of my abilities.

    DISCLAIMER: I did not request nor expect anything in return for writing about my visit to Luxire. However, I received a small gift from Ashish at the end of the factory tour. The sentiments expressed in this text would, however, have remained the same regardless of this.

    Thank you Erik!
    The piece above is wonderfully written. I am certainly elated and our team is thankful too.

    When the virtual and real worlds meet, the nice people make us love reality. Erik is one such person. He is a thorough gentleman and a wonderful human being. Was honored meeting him.

    It was indeed a pleasure meeting you.
     


  9. Nakedsnake

    Nakedsnake Senior member

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    [​IMG]
    Rolls and rolls of fabric
    [​IMG]
    The fabric handler's notes
    [​IMG]
    High-end fabrics (believe this was Holland & Sherry)

    The final step in the production process is sending the detailed spec-sheet and fabric cuts to the tailors, who make the end product. According to Ashish, finding suitable tailors is the main barrier to scalability. He told me that they’re targeting tailors that have been sample tailors for the large companies that manufacture garments for mid- to high-end European and American clothing companies. The sample tailors are the ones who work on garments, creating and altering them before the buyer decides on a final design; hence they have experience working with detailed and dynamic specifications. These don’t grow on trees.

    After the garments are made up, they are washed and processed through a preliminary QC where the submitted specifications are measured against the actual product. Then they are ironed and pressed, before they are measured again prior to shipment.

    [​IMG]
    Preliminary QC

    It’s also worth mentioning that everything happens on the same floor – Ashish and the administrative team sit a few meters away from the production area, leading to a rather integrated organization. During my stay, the tailors, leather workers etc. came over several times to get Ashish’s opinion on design elements, execution of one-off requests etc.

    (On a side note, visiting the factory I also got to see some curiosities that long-time followers of this thread might remember, like this denim Noragi jacket!)

    General remarks
    It was an amazing experience visiting Luxire’s HQ. I’m sure emptym, who’s visiting in a few weeks, will have the same experience. Ashish and his team are top-tier guys, and amongst the nicest persons I’ve met in India (which says a lot, as Indians are amongst the nicest people in the world).

    Of course, they have their challenges still – the website being an important one, more digitalized record keeping would also be useful. Ashish seemed aware of and eager to overcome most challenges I could think of, but as Luxire is still a bootstrapping organization everything cannot be done at once.

    But with regards to the process, quality, HR and general dedication to customer and product, Luxire is IMO right up there with the best in the world. Each tailor makes less than a shirt each day, a testament to the attention to details and lack of coercive pressure from the top. Every single detail is focused on, down to finding the right thread for sewing buttonholes. In making my Dugdale navy hopsack SC, they had found this beautiful navy silk thread.

    [​IMG]
    Navy silk thread
    [​IMG]
    Custom work on SC

    This focus on quality in every link, from labor policy down to thread selection is in stark contrast to another garment manufacturer I’ve visited, who produced on contract for several US clothing companies. There, the workers were expected to churn out around 8 pairs of jeans each day, at an abysmal wage.

    I'm deeply impressed by Luxire, and I wish Ashish and the team all the best for the future. I am very excited to keep following this company, both as a customer and friend. Now, please feel free to shoot me any question you might have, and I'll answer to the best of my abilities.

    DISCLAIMER: I did not request nor expect anything in return for writing about my visit to Luxire. However, I received a small gift from Ashish at the end of the factory tour. The sentiments expressed in this text would, however, have remained the same regardless of this.


    Very, very nice write up. Thanks for taking the time to talk about your trip, and posting some pictures.

    I've had three orders from Luxire this year (one still in production), and so far, i've got nothing but good things to say. They do very good work, construction quality is high, communication has, for me, always been super quick and responsive. I plan on using them as my goto for always everything MTM henceforth.
     


  10. Thrifter

    Thrifter Senior member

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    Thanks Erik! Being able to see how things work behind the scenes really makes customers like me feel closer to the brand. I appreciate the time and effort you took to put this together!
     


  11. Spurious

    Spurious Senior member

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    Thanks for the write up Erik!

    Luxire could link to this post in their signature so no one questions their labour conditions.
    I am very impressed with Luxire, good job!
     


  12. Thrifter

    Thrifter Senior member

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    I have ordered Grandi & Rubinelli Pale Indigo Oxford and I have a G&R tattersall on order right now. The indigo was true to the color on the site and it felt like a 'finer' fabric than I expected given the weight. Nice quality, tighter weave rather than the fluffy soft texture of some oxfords. On the dressier end of the oxford spectrum.
     


  13. FrankCowperwood

    FrankCowperwood Senior member

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    Thank you @ErikJN. Nice piece.
     


  14. ChandlerBing12

    ChandlerBing12 Active Member

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    [​IMG]

    Wearing my sky blue oxford today that I recently received. Now I realize why everyone was saying that this shirt is a must. Fantastic quality for the price and they nailed the fit adjustments to the bottom of the shirt. Excuse the bunched up fabric on my shoulders as it is just the way I am sitting. This will definitely be my go to shirt to wear both tucked in as well as untucked with jeans for many months to come.
     


  15. FrankCowperwood

    FrankCowperwood Senior member

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    Just ordered one of these as a popover (I have popover mania and Luxire is my connection...), based on the good words for the fabric here. Looking forward to it.
     


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