suitforcourt
Distinguished Member
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- Jan 11, 2012
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Churchill on a -30 Celsius morning.
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Further to my post I’ve been in contact with Cheaney and the production manager does not think that there is a fault with the leather. I guess it shows you can’t expect Crockett and Jones Handgrade standards for Cheaney Imperial prices which is fair enough and a lesson for me to learn - with English shoes you really do get what you pay for.I've just bought a pair of Hanover Imperial range boots in burgundy. Having worn them once, I noticed what seems to me to be very disappointing leather quality on the inside lower part of the right boots ( see attached photo). I've written to Cheaney and am awaiting an answer from them. I felt I couldn't just return them as I had worn them. Do you think this leather is sub standard for a Cheaney boot?
Further to my post I’ve been in contact with Cheaney and the production manager does not think that there is a fault with the leather. I guess it shows you can’t expect Crockett and Jones Handgrade standards for Cheaney Imperial prices which is fair enough and a lesson for me to learn - with English shoes you really do get what you pay for.
That is quite disappointing. It looks like the leather has split/cracked, either because it's too tightly lasted or its too thin and dry. I wouldn't be pleased either if I'd paid €550 for a shoe at the manufacturers supposed highest level.
Can you take it to a local shoe repair specialist to see if they can apply the leather gum to fill in the cracks?
Further to my post I’ve been in contact with Cheaney and the production manager does not think that there is a fault with the leather. I guess it shows you can’t expect Crockett and Jones Handgrade standards for Cheaney Imperial prices which is fair enough and a lesson for me to learn - with English shoes you really do get what you pay for.
Further to my post I’ve been in contact with Cheaney and the production manager does not think that there is a fault with the leather. I guess it shows you can’t expect Crockett and Jones Handgrade standards for Cheaney Imperial prices which is fair enough and a lesson for me to learn - with English shoes you really do get what you pay for.
Can you return them? That is what I would do.
The leather is not cracked nor is it a special finish that has wrinkled. It is due to that part of the leather being poor quality compared to the rest of the boot. I suspect it is caused by either the clicker not spotting the flaw in the hide or cutting down towards the belly of the skin. I will not buy any more Cheaney Imperial shoes again, even though my Saxon loafers are wonderful quality. I don’t wish to spend that kind of money when the quality is hit and miss.That is quite disappointing. It looks like the leather has split/cracked, either because it's too tightly lasted or its too thin and dry. I wouldn't be pleased either if I'd paid €550 for a shoe at the manufacturers supposed highest level.
Can you take it to a local shoe repair specialist to see if they can apply the leather gum to fill in the cracks?
P.S. to be fair Cheaney have nonetheless offered a refund if I wish but say they can’t offer a replacement boot. They’ve not said why. I’m mulling over my options…
Why would you keep something you clearly are not happy with? It makes no sense so just get a refund and buy something else that does not have those issues.That's my dilemma. If I return them it will be in the knowledge that I won't have that boot either ever or for a long time. So the question is "Can I live with the leather as it is or is it better to have my money back and, in all likelihood, never have that boot?"