Discussion in 'Classic Menswear' started by mdubs, Feb 28, 2014.
I wonder what happens to the returned or 2nds for MTOs. Do they end up on seconds lists?
Yes, I believe that they do. People have bought the seconds version of their own MTO before.
Allison recently advised me that she can not tell where they ultimately end up. I tried to purchase my clifton seconds to no avail.
They have a shoe museum or something?
I believe the museum may be in your house .
I thought it was revealed that the SF seller Freebird (think that's the name) has buddies who work at AE, and as a result of that he gets 1st dibs on 2nds?
Yeah he routinely seems to have some MTO seconds for sale on ebay.
They're size 12D.
Based on the number of posts here about MTO's that aren't quite right, one might wonder why part of the "Final Inspection" does not including inspecting the shoes to make sure that they are the same as what was ordered. There must be something very wrong with the MTO's that fail their "Final Inspection".
Well, it's a relatively new offering that is not even known to the general public. So I'd imagine the QC process is the same for any other shoe until it gets to Allison, who may have the time to match the shoe to the specs. I think most members are willing to cut AE some slack as they offer us an MTO program without an upcharge that also is subject to sales. Pretty good deal overall, not saying that it can't be better, but that I think most of us are more than pleased.
My comment was based on three out of three of the last three MTOs posted on this thread were not quite right. Although I have decided to keep mine, the other two posters might send theirs back.
Have all of your MTOs been the same as what you ordered?
Thankfully, both of mine have been as ordered. One was considered a second, but I was more than happy to take them at the discounted price. I tend to wonder more about AE's QC in general.
I have absolutely no insider knowledge on this, but just based on the ordering and confirmation process with Allison, I imagine that QC determines only if the shoes are in spec, not if the shoes match the order details. Again, I'm just guessing here, but since the MTO process is not part of their normal business processes, I'm sure the associated QC process isn't aligned.
Let's not forget that there is a 'Custom shoe' section on their site. The SF community aren't the only people ordering custom, MTO shoes.
True Tifosi, but the Custom Shoe program has limited styles and, I believe, limited options. I think the SF community are the only people adding the diverse set of options we've seen in recent months.
It takes a while for any company to update/change processes...
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