tilesomoole
Senior Member
- Joined
- May 2, 2021
- Messages
- 304
- Reaction score
- 205
Agreed. So lazy and half-assing every attempt at a reply, that they come off as rude and/or plain dumb.
They are barely cheaper than local tailors and good MTM-services, that I see no reason to use SuSu anymore.
I can hardly stand to be in the same room with the reps at my closest store. They have never once replied to any email or phone call (with the exception of one store manager after the experience I mentioned on this thread a while back).
Of all the companies I've tried, though, SS did get me the best fit on any jacket I've ever had. This includes sending one of SS's MTM jackets off for replication. The result was ok, but not nearly as good as what I sent in. To be fair, I'm a little picky with jacket fit but SS has my fit down perfectly and that's hard to ignore when shopping for another suit of sport coat.
For now, the benefits of SS outweigh the downsides, especially since I don't have to go to their store any more to get a pretty much perfect fit, and with others you're risking 800+ dollars on something that in all likelihood will need to be altered if it's wearable at all.
I'll keep looking, but my fall refresh this year will have to include a SS flannel.