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Sellidor

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Feb 18, 2018
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I need to exchange a jacket, but we're on lockdown and the store is closed. Customer service told me I could have extra time and exchange it when things calm down.
 

Dizzy8108

Well-Known Member
Joined
Feb 27, 2020
Messages
97
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44
yeah my custom trousers are being sent to the store soon

I picked up part of my order yesterday. I was told that they weren't sure how the rest would be handled. Either they would meet people at the store as needed or they would ship them to us. I think they are doing all they can but this is such an unprecedented situation there is a lot of confusion.
 

kid1002

Senior Member
Joined
Jun 21, 2019
Messages
203
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659
I live in Shanghai and go to the store here quite often. I put an order for a MTM VBC DB jacket in back 3 weeks ago and I'm still waiting for my first try-on. Apparently instead of 2 weeks, orders are now to be waited for 3~5 weeks time, even for a garment tailored with VBC fabric.
 

pomor

Senior Member
Joined
Jun 6, 2015
Messages
655
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If the sky above you isn’t blue and you’re not feeling so great — just wait for Suitsupply Jort collection for spring/summer to drop any moment now. A few pieces are always good for a laugh.
 

Nikola

Distinguished Member
Joined
Mar 29, 2013
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It appears that online Outlet store is now open for Europe .. Does anyone else sees this? I cannot enter it, though, none of the passwords seems to work ..

I had a jacket in my basket which now appears to be sold out, and when I click on it in my basket it redirects me to their outlet store where it says it's open .. The jacket is also no longer visible in their regular store ..
 

Rugger

Distinguished Member
Joined
Sep 16, 2010
Messages
1,543
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It appears that online Outlet store is now open for Europe .. Does anyone else sees this? I cannot enter it, though, none of the passwords seems to work ..

I had a jacket in my basket which now appears to be sold out, and when I click on it in my basket it redirects me to their outlet store where it says it's open .. The jacket is also no longer visible in their regular store ..

Link?
 

pomor

Senior Member
Joined
Jun 6, 2015
Messages
655
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264
I believe there may be an unplanned US outlet next week — MANY items I had my sight set on disappeared earlier this week — just like what normally happens in days prior to an outlet. The virus continues to upend normalcy...
 

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