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Styleforum User reports and questions on technical issues

woofmang

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Would you mind shooting over a few screenshots? Unfortuately, that is not a device that I or any of my staff have.

Cheers,

Fok.
Sure thing:

Just looking:

Screenshot_20191222-182755_Samsung Internet.jpg

While replying:

Screenshot_20191222-182925_Samsung Internet.jpg

If I try to click the "Post reply" or "Preview" buttons while the screen is in the position above, I get an overlay that takes up the whole screen:

Screenshot_20191222-183827_Samsung Internet.jpg

And the only way I could see to clear it was to use the backspace button, which took me out of the thread I was viewing at the time. (I know now that I can scroll past the point where the overlay interferes with the post reply and preview buttons and they work as usual, I just wish I didn't have to).

Thanks.
 

Mr. Six

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We're taking a look. Since we are a small team without a team of engineers, we were not able to test the system on a comprehensive set of devices and OSs. I sometimes get what you get , and sometimes get this:

View attachment 1303288
We are trying to figure out why that is right now. Thanks for bearing with us, and sorry for the inconvenience as we work through this.
I know you and the team are doing your best. Sorry if my tone was shitty. It’s at most an a minor annoyance. Putting chat in its own area and not persistent would be preferable, though. The screen shots are on an iPhone X using iOS 13.2.x.
 

LA Guy

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I know you and the team are doing your best. Sorry if my tone was shitty. It’s at most an a minor annoyance. Putting chat in its own area and not persistent would be preferable, though. The screen shots are on an iPhone X using iOS 13.2.x.
No worries, and we'll get cracking on this. Thanks for helping us find the glitches.

Cheers,

Fok.
 

zippyh

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I gotta say that chat bar on mobile is really irritating.
I found this remark from the dev

Regarding the k*to spammage.
I usually try to take a few minutes to despaminate it first thing in the morning and lunch (pacific time zone) and maybe around dinner. Plus throughout the day depending upon how many telecons I can half listening to. I usually search for a few key words and for http in the title.
 

LA Guy

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I gotta say that chat bar on mobile is really irritating.
I found this remark from the dev

Regarding the k*to spammage.
I usually try to take a few minutes to despaminate it first thing in the morning and lunch (pacific time zone) and maybe around dinner. Plus throughout the day depending upon how many telecons I can half listening to. I usually search for a few key words and for http in the title.
Unfortunately, we can’t have different setups for mobile and for desktop, which would have been ideal. We have contacted the developer about it though.

Also, the permissions cannot be decoupled (we checked) and the way the design has been implemented, giving every registered all the permissions would definitely confuse pretty much everyone, since the design does not account for this. For example, chat, when disabled, must be reenabled from the footer, which no one will ever find on mobile because the fraction of people who scroll down that far is basically zero. Not to mention how all the other buttons, which people would invariably touch, would wreak havoc with millions of permutations on the UI, since we’ve not designed for those options at all.

We have already asked the developer about custom work to decouple permissions so that people can choose to disable and re-enable chat without all the other options, and then will work with the designer and probably also the developer to allow an intuitive way to re-enable the functionality. However, this may or may not be accomplishable, and definitely not for a bit. It took about a month to get chat working as we have it now.
 

LA Guy

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I should also hasten to say that while chat works pretty much as expected, my original wireframe looked more like FB messenger, though with some big differences in mobile because we don't have an app (we tried with a few companies, but always with terrible results).

We did look at the "page" option, but that navigates a member away from the on which they were, which is just confusing. No other chat function associated with a content site works that way. On desktop, it's better to be able to scroll through content and chat at the same time. On mobile, ideally, we would have looked like Facebook and Facebook messenger. However, since neither the platform nor our chat are apps, that exact configuration would have been impossible. The best that we could hope for was to have the chat go over the page, and be minimizable, the way it is now. What we hope to be able to do is to have chat be different in mobile and on desktop, so that on mobile, the bar goes away, but is instead simply navigable via an ixon in the nav bar, like Alerts right now (and that would also be available on desktop, not necessarily in lieu of the bar). However, at this point, it's not possible without custom development.

Our priorities are:
1) Get the bugs and overlooked design (extra padding on menus so that there is no overlap. etc...) fixed
2) Make the design more attractive and unobtrusive.
3) Have custom development alongside design changes to make our platform look and feel more like the original wireframe.

Of course, the last will take some time and money, and an immediate fix can't be reasonably expected nor promised.

Cheers,

Fok.
 

woofmang

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Sure thing:

Just looking:

View attachment 1303342

While replying:

View attachment 1303344

If I try to click the "Post reply" or "Preview" buttons while the screen is in the position above, I get an overlay that takes up the whole screen:

View attachment 1303347

And the only way I could see to clear it was to use the backspace button, which took me out of the thread I was viewing at the time. (I know now that I can scroll past the point where the overlay interferes with the post reply and preview buttons and they work as usual, I just wish I didn't have to).

Thanks.
To follow up on this: whatever you guys have done over the past couple of days has eliminated this issue on my phone. I noticed last night that I no longer have a chat button overlay anywhere on the site when using my phone. Thanks!
 

LA Guy

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To follow up on this: whatever you guys have done over the past couple of days has eliminated this issue on my phone. I noticed last night that I no longer have a chat button overlay anywhere on the site when using my phone. Thanks!
Instead, there is now a discrete chat icon in the top nav bar! We are working on functionality (like getting it to change color and show when you have unread chats), but this is much closer to what I had in mind from the onset. It's a process! Thanks for bearing with us.
 

otc

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The chat thing seems much better altogether now (other than not notifying, but maybe that's OK when it is just ed sending pictures of his dick).
 

admin

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The chat thing seems much better altogether now (other than not notifying, but maybe that's OK when it is just ed sending pictures of his dick).
Yep, Chats can now be accessed via the top navbar, but we're waiting on a fix for notifications. Ha, I didn't see Fok's message above saying the same thing.
 

woofmang

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Instead, there is now a discrete chat icon in the top nav bar! We are working on functionality (like getting it to change color and show when you have unread chats), but this is much closer to what I had in mind from the onset. It's a process! Thanks for bearing with us.
Appreciate your efforts on this. The mobile experience is greatly improved.
 

jcman311

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Can we block chat for specific users? I guess what I’m asking is can we just block edina from chatting altogether? TIA!
 

Rugger

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im sure it's been said before but the search is jacked up. Searching by title returns titles with out the keywords searched
 

admin

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im sure it's been said before but the search is jacked up. Searching by title returns titles with out the keywords searched
Can you give me an example search? If it’s indeed screwed up I can rebuild the index.
 

Rugger

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searched "tailoring" by threads and this forum, got lots of results with tailoring in the title, lots of results without
 

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