Birks and Grey Socks
Senior Member
- Joined
- Feb 2, 2011
- Messages
- 146
- Reaction score
- 5
I was very happy with the customer service on my first CT order last year. Prices and service were beyond reproach.
On my recent order, I was also shocked to discover they stopped deducting VAT. While I stop short of seeing it as fraud, I don't appreciate being charged this mark-up compared to non-EU customers. With this new higher price, they are no longer as competitive price-wise and I will be ordering mostly from Moderntailor from now on. If I catch a fabric on their weekly sale, it will be cheaper than CT with the exchange rate, and I get a MTM shirt.
Its too bad, I liked most of their patterns.
On my recent order, I was also shocked to discover they stopped deducting VAT. While I stop short of seeing it as fraud, I don't appreciate being charged this mark-up compared to non-EU customers. With this new higher price, they are no longer as competitive price-wise and I will be ordering mostly from Moderntailor from now on. If I catch a fabric on their weekly sale, it will be cheaper than CT with the exchange rate, and I get a MTM shirt.
Its too bad, I liked most of their patterns.