Buying and Selling on eBay: Tips, Tricks, Problems & Questions

[Shoeluv]

I accidentally sent out/accepted an offer, how do I cancel it?
Simply send another offer with your intended price. Each new offer you send overrides the previous offer.
If you didn't find what you're looking for, please contact us

Whoops, I think that is the buyers side, as a seller I guess you would do:

https://help DOT grailed DOT com/hc/en-us/articles/115003080214-How-do-I-refund-a-buyer-

 

[ATLjon]

Does First Class offer tracking on international shipping?

Also, while I don't necessarily recommend it, I've had 3 orders from grailed cancelled because the seller didn't realize I wasn't in the US
Obviously not the ideal approach when you're a seller, but I don't know if there are any repercussions

Whoops, I think that is the buyers side, as a seller I guess you would do:

https://help DOT grailed DOT com/hc/en-us/articles/115003080214-How-do-I-refund-a-buyer-

If there are no repercussions, I might just cancel the order and refund it. I feel like a bit of an asshole, but I tried explain my predicament, and it fell on deaf ears.

 

[haloitsme]

Just tell him you can't find the item anymore

 

[Tyrone MacStiophain]

Almost a month ago, I sold a pair of Gucci shoes for $150 to a guy in Australia, who also paid $52 for shipping. He got them on Jan 2, and contacted me yesterday to say they don't fit (he thought they were UK size), and asked do I accept returns. I said I do accept returns, but I can't refund his shipping. Today I got his return request, in which he admits that he misread the size, but rather than automatically accepting the return as eBay usually does, they instructed me to contact the buyer to work out return postage costs. Has anyone seen this for an admitted buyer's remorse return? And do you think I'm opening myself up to trouble if I just reiterate that I can't pay his return shipping?

 

[noob in 89]

Just tell him you can't find the item anymore

That’s some weak-ass eBay **** right there. “Item no longer in stock!”. *re-lists item*.

 

[goatamous]

If there are no repercussions, I might just cancel the order and refund it. I feel like a bit of an asshole, but I tried explain my predicament, and it fell on deaf ears.

TBF, I didn't follow up after orders were cancelled
So not 100% sure if there are no repercussions, but given that it's happened to me on more than one occasion, I don't think anyone cares
You might be risking a negative feedback at worst

People are (for the most part) not assholes, so here's hoping dude accepts your reasoning

 

[noob in 89]

Speaking of Grailed, what’s the (real) reasoning behind them requiring you to get a “business” PayPal account?

 

[ace13x]

I had already linked two accounts beforehand, have signed in with both and the transaction is not there. I think she is on her own with this one, as I can't be certain that she didn't send it to a slightly different email address that happens to also be my name (which appeared on the confirmation screenshot)

So I just had something similar happen. Buyer bought item, but I didn't receive payment (nothing in PayPal and showed as awaiting payment in eBay). As I mentioned above, I couldn't (eBay had no link) send an invoice. Called eBay, they said buyer sent payment to an old email address of mine (same username but @comcast.net instead of @gmail.com). Was able to sort it out with PayPal, and then item appeared as paid in eBay. PayPal told me eBay has my old email in their system and I have to ask them to purge it.

I think I know what happened. I typically reuse the same template from Garage sale for all my listings (in clothing). But this one was in a different category so I started from a blank entry. I didn't chose PayPal as my only accepted form of payment. I think that's where the old email crept back into the options the buyer was offered. That was the only thing different from all my other listings.

 

[California Dreamer]

So I just had something similar happen. Buyer bought item, but I didn't receive payment (nothing in PayPal and showed as awaiting payment in eBay). As I mentioned above, I couldn't (eBay had no link) send an invoice. Called eBay, they said buyer sent payment to an old email address of mine (same username but @comcast.net instead of @gmail.com). Was able to sort it out with PayPal, and then item appeared as paid in eBay. PayPal told me eBay has my old email in their system and I have to ask them to purge it.

I think I know what happened. I typically reuse the same template from Garage sale for all my listings (in clothing). But this one was in a different category so I started from a blank entry. I didn't chose PayPal as my only accepted form of payment. I think that's where the old email crept back into the options the buyer was offered. That was the only thing different from all my other listings.

It's beyond doubt that she keyed in the wrong email address. Worse, I gave her the wrong address, with a typo in my payment instructions. My (very) bad. I've told her I will make good her loss if Paypal declines her case.

 

[dadjeans]

Does First Class offer tracking on international shipping?

Also, while I don't necessarily recommend it, I've had 3 orders from grailed cancelled because the seller didn't realize I wasn't in the US
Obviously not the ideal approach when you're a seller, but I don't know if there are any repercussions

USPS First Class Int'l does indeed offer tracking. The terms state that the tracking number only works until it hits the destination country's system but I believe that's not actually the case for "Delcon" countries. I've been on the receiving end of plenty of them and they've all been treated as Canada Post Xpresspost once they clear customs.

 

[goatamous]

^^must be nice to have reasonably priced international shipping. If we want anything with tracking, it has to be Xpresspost. bleh.

 

[Tweets]

My most frustrating day on Ebay.

My account got restricted for 30 days without a good reason. I signed up for the free trial of webinterpret which lists your listings on .uk and .au sites and translates them for you. I had 2 listings pulled down for some RayBan Scuderia Ferrari sunglasses and the message said from the .uk site. I called ebay yesterday and the dumb lady couldnt explain much and said it was a trademark violation and I asked if it was just .uk and could i list in US and she said yes. So I relisted last night and they got pulled again and I got a 30 day restriction. The restriction department is supposed to call me back later to discuss but they all agreed with me that under US law i can list whatever I want and it's not a trademark violation, is that law different in the UK?

Anyone have any advice on how to get the restriction lifted?

 

[dadjeans]

^^must be nice to have reasonably priced international shipping. If we want anything with tracking, it has to be Xpresspost. bleh.

Tracked Packet Int'l works for those Delcon countries for anything under 1kg but yeah, ship anything over 1kg to an international destination with Canada Post and you're screwed.

 

[haloitsme]

may someone tell me, how this fraud does not come up?
this is is serosly sewing Kiton tags on clohts and sells it for top dollar ...
https://www.ebay.com/sch/return216/...oid=292897479850&rt=nc&_trksid=p2047675.l2562
look at the dragon sweater--- https://www.google.at/search?tbs=sb...aVoJylzyP3dHhfXsRoDOKTjen_1UamEvQlAi&hl=de-AT
----
are those buyers on the bay realy that stupid? i should go and also start a replica business

 

[tgaith77]

Anyone who's stupid and desperate enough to believe that dragon sweater is Kiton deserves to pay for a fake Kiton dragon sweater.