Hello all! I'm curious about Buttero as a company. I had a horrible experience with their customer service. Also, the retailer or boutique that sold the sneakers will not stand behind Buttero products. The sneakers are not even one year old and they are splitting at the rear seam. This is very disappointing considering the price point of Buttero sneakers. I have contacted the online store and Buttero several times and all I get is basically that this is my fault and there is nothing they will do to make it right. The sneakers have not been abused at all. Are there any similar experiences out there? I would like every to hear about them and how they were resolved.