otc
Stylish Dinosaur
- Joined
- Aug 15, 2008
- Messages
- 24,539
- Reaction score
- 19,196
I think the crux of the matter is that AE themselves sells shoes with defects as seconds.
Anything that has that kind of visible but slight/inconsequential defect should be sold as seconds. Its not like they are losing 100% of the shoe when they can't sell it as first quality so it doesn't make sense to me that they would let things with that kind of defect out the door.
I'm going to be very clear about my position on this. Small defects often have minimal, if any, effect on the longevity of a shoe. The problem I have is that when you are spending $300 - $600 on any product, I would expect the manufacturer to have basic quality control measures and not let items out the door that have obvious defects. If that's a big scratch, crooked stitching, whatever; if it affects how the shoes looks, it's a defect. It's an insult to the customer when they pass off shoes with obvious issues as new. I won't apologize for feeling this way
I think the crux of the matter is that AE themselves sells shoes with defects as seconds.
Anything that has that kind of visible but slight/inconsequential defect should be sold as seconds. Its not like they are losing 100% of the shoe when they can't sell it as first quality so it doesn't make sense to me that they would let things with that kind of defect out the door.