dkzzzz
Distinguished Member
- Joined
- Sep 6, 2006
- Messages
- 5,294
- Reaction score
- 21
I have dealt with 3 Italian ebayers before. All of them had problems of some sort with understanding or accepting the fact that the dispute is a direct result of their dumb actions. Is it typical for Italian men? Are they breastfed too long over there?
FROM my INBOX:
Hi Dkzzzz,
thanks for your purchase, but you've payed for italian postage, 20 dollars. For overseas shipping rate is 40 dollars, with 4% of paypal taxes, that are 11.6 dollars. Its ok if you can add a payment of 30 dollars, you can pay with paypal selecting other service.
Shoes will be dispatched tomorrow morning if payment will get gefore.
Thanks again and best regards from Italy,
Nick
MY-REPLY:
Hi Nikko. I am sorry for this misunderstanding.
Your auction clearly states US 20.00 ships to United States (right under price of product). When I click on shipping link and then update to receive a total shipping charge to US the shipping charge clearly states 20.00.
I guess you set up shipping options such way that it shows only 20.00 for USA.
Check your auction please.
Sincerely, Dkzzzz
HIS-REPLY:
You can read in description item, cost out of Italy are 40$
Shipping and handling worldwide are 30 Euro, ask for other type of shipment like UPS, Fed-Ex ecc.
and, if you read on terms and agreement, a 4% of the total price is required for paypal and ebay taxes.
I'm sorry but I can't send shoes paying half of shipping.
Nick
MY-REPLY:
Hello Nikko.
I don't want to argue about this.
You made a mistake in your listing and I do not want to take advantage of your mistake.
Just refund me please using refund payment link at the bototm of the PayPal page. PayPal will refund 4% fee to you automatically.
You will get your listing fees refunded by Ebay once you file non-paying bidder dispute. Which is a mute point since I was the only bidder anyway.
By the way, You cannot charge PayPal fees (4%) to buyers it is against Ebay policy. Ebay actually cancelled my auctions when I tryed to do that about a year ago. I know it sounds crazy but it is true.
You will get your listing fees refunded by Ebay once you file non-paying bidder dispute.
Sincerely, Dkzzzz
HIS-REPLY:
Hi
You don't need to argue about this, in the auction, LOOK, there is WRITE 30 EURO for overseas shipping, you SHOULD have read it. Now, I've wrote on auction that there would be a charge of 4% for paypal users. Its so easy to do that, you haven't wait the checkout page that I should have sent you, while you've think to pay without asking shipping cost. I don't think its my fault, I've always sold shoes in this way.
I'll ask to ebay staff.
Sincerely,
nick
FROM my INBOX:
Hi Dkzzzz,
thanks for your purchase, but you've payed for italian postage, 20 dollars. For overseas shipping rate is 40 dollars, with 4% of paypal taxes, that are 11.6 dollars. Its ok if you can add a payment of 30 dollars, you can pay with paypal selecting other service.
Shoes will be dispatched tomorrow morning if payment will get gefore.
Thanks again and best regards from Italy,
Nick
MY-REPLY:
Hi Nikko. I am sorry for this misunderstanding.
Your auction clearly states US 20.00 ships to United States (right under price of product). When I click on shipping link and then update to receive a total shipping charge to US the shipping charge clearly states 20.00.
I guess you set up shipping options such way that it shows only 20.00 for USA.
Check your auction please.
Sincerely, Dkzzzz
HIS-REPLY:
You can read in description item, cost out of Italy are 40$
Shipping and handling worldwide are 30 Euro, ask for other type of shipment like UPS, Fed-Ex ecc.
and, if you read on terms and agreement, a 4% of the total price is required for paypal and ebay taxes.
I'm sorry but I can't send shoes paying half of shipping.
Nick
MY-REPLY:
Hello Nikko.
I don't want to argue about this.
You made a mistake in your listing and I do not want to take advantage of your mistake.
Just refund me please using refund payment link at the bototm of the PayPal page. PayPal will refund 4% fee to you automatically.
You will get your listing fees refunded by Ebay once you file non-paying bidder dispute. Which is a mute point since I was the only bidder anyway.
By the way, You cannot charge PayPal fees (4%) to buyers it is against Ebay policy. Ebay actually cancelled my auctions when I tryed to do that about a year ago. I know it sounds crazy but it is true.
You will get your listing fees refunded by Ebay once you file non-paying bidder dispute.
Sincerely, Dkzzzz
HIS-REPLY:
Hi
You don't need to argue about this, in the auction, LOOK, there is WRITE 30 EURO for overseas shipping, you SHOULD have read it. Now, I've wrote on auction that there would be a charge of 4% for paypal users. Its so easy to do that, you haven't wait the checkout page that I should have sent you, while you've think to pay without asking shipping cost. I don't think its my fault, I've always sold shoes in this way.
I'll ask to ebay staff.
Sincerely,
nick