Gaziano & Girling Appreciation & Shoe Appreciation Thread (including reviews, purchases, pictures)

[jrb666]

They are boss.

Racing green's just about my favourite G&G colour.

 

[grc1]



They are boss.

Racing green's just about my favourite G&G colour.

Yeah, I like the colour so much I'm getting a second pair

 

[daizawaguy]

Second update.

Dean has contacted me further and offered to fit toe taps for free if I pay the postage so in essence £30 for peace of mind isn't too bad a deal.

I think I will have toe taps (or at the very least pins) fitted to all shoes in future.

Sorry, so net you are out 30 quid for their oversight...free toe caps ok, but net net you pay? Honestly GG....if you bore the postage you would have much more publicity and goodwill than you could ever have for having paid the 30 quid any other way. Sorry, but I`m not going the bandwagon that you got a great deal here. Toe caps might go for 100`s of quid or whatever, but you know what the cost of these are...5 quid, 10 quid? I`d say any mistake should be covered with goodwill and more, period. The customer should not be out of pocket for any mistake, postage or not. Thats the cost of doing business and keeping goodwill.

 

[grc1]



in essence £30 for peace of mind isn't too bad a deal.

Very generous offer for Dean as they charge quite a bit for flushed taps. Hope no more issues arise.

No keys to the store???
But joking aside, Dean is a really good guy. Great customer service skills.

This is the epitome of fantastic customer service. Thanks for sharing.

Sorry, but I`m not going the bandwagon that you got a great deal here.

if one thing's clear, it's that the beauty of any deal is in the eye of the beholder. That's all that matters, @Steven Cash. Wear your newly-armoured shoes in good health.

 

[nickrut]



Sorry, so net you are out 30 quid for their oversight...free toe caps ok, but net net you pay? Honestly GG....if you bore the postage you would have much more publicity  and goodwill than you could ever have for having paid the 30 quid any other way. Sorry, but I`m not going the bandwagon that you got a great deal here. Toe caps might go for 100`s of quid or whatever, but you know what the cost of these are...5 quid, 10 quid? I`d say any mistake should be covered with goodwill and more, period. The customer should not be out of pocket for any mistake, postage or not. Thats the cost of doing business and keeping goodwill. 

I have a feeling to fix the problem, which would've just been re-gluing the piece, it'd have been free. Instead they are doing toe taps which is more than fixing the problem so there's a little premium associated with it. However he's still saving a fair amount of money on the toe taps. Feels like a great deal to me

 

[findingthingsou]

Has anyone gone through the bespoke process recently with GG? How was it?

 

[Dusty Heaters]

Tried to snap a quick picture on Santa Monica blvd....but thought it would be a little awkward so this will half to suffice. Cheers to the redeye back across the country!

 

[grc1]

Deco Strands in black

 

[Colonel Mustard]

I have a feeling to fix the problem, which would've just been re-gluing the piece, it'd have been free. Instead they are doing toe taps which is more than fixing the problem so there's a little premium associated with it. However he's still saving a fair amount of money on the toe taps. Feels like a great deal to me

That was exactly the agreement. Not sure why G&G would charge £90 for toe taps (particularly as Cleverley do this for free) though £30 is obviously much more reasonable and to be honest I wouldn't have felt sufficiently reassured with them just being re-glued.

They have arrived back today and the toe taps are a nice addition and of course functionally superior.

My biggest bug bear is that after all this G&G forgot to send my shoe trees back!

 

[jrb666]

G&G toe taps were £50 add-ons when I ordered some MTOs last week.

 

[Colonel Mustard]

G&G toe taps were £50 add-on when I ordered some MTOs last week.

That is very interesting - thank you.

I think my opinion of both G&G's products and customer service are well known on this thread but that just reinforces my opinion.

3 out of 4 pairs of G&Gs have been faulty! In fact I have seen more perfect C&J seconds than my first pair of MTO that came straight from the factory.

 

[atia2]



G&G toe taps were £50 add-ons when I ordered some MTOs last week.

I was quoted £90 on my RTW pair in the Savile Row shop. I got them done very nicely by a central London cobbler for £20 instead.

(P.S. not trying to suggest GG is overcharging here - it must be much more costly for them to divert factory resources to toe-tapping than for a cobbler who is set up to do precisely that kind of work.)

 

[Colonel Mustard]

Toe taps installed as per the many recommendations on here and in particular the advice of my good friend @fritzl .

I actually think they look nicer with them which is a bonus.

 

[TtownMD]



Toe taps installed as per the many recommendations on here and in particular the advice of my good friend @fritzl . I actually think they look nicer with them which is a bonus.

Problem solved enjoy & agree they do look nice I don't need them but got them any way on all my gg shoes coming in.

 

[atia2]



I actually think they look nicer with them which is a bonus.

You might also find that they sound nicer.