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Basically the only thing that matters is this. It doesn't take much skill to drive a brown truck. I've driven u-hauls that size for moves... An 18 wheeler loaded with hazardous chemicals? Ya, pay lots of money. A UPS truck? You could find thousands of people in any city that would be qualified and willing to do the job for half of that.
glad to find this thread so I can vent about how much I hate UPS. I bought a shirt off someone a while ago and they shipped UPS. I paid $40 for the shirt. When the shirt arrived, the driver told me I'd have to pay $60 in brokerage fees to get the item. I stood there in shock and told him there must be a mistake. His face lit up like a kid walking downstairs to a shiny new red bike on christmas morning. He told me that there was nothing I could do and that I would have to pay. ******* asshole. I told him there's no way this is happening. I talked to the seller and he faxed UPS a correct invoice with a value of $5. UPS then told me I'd still have to pay $10, so I went to the depot to pick it up and was told that the amount owed was already paid, so I went home happily with my shirt. I got a bill from a collections agency a month later for the $10. Didn't pay ****, and I refuse to do business with anyone who uses UPS. the bastards can go to hell and I hope they get hit by USPS delivery drivers on the way there.
Dude, in US you would have paid dearly for that collection agency record for 7 years (paid or unpaid, doesn't matter). Here a bill sent to a collection agency hurts your credit almost as bad as a bankruptcy.
Another reason UPS sucks. I was given the package and told I didn't have to pay anything when I went to pick it up!!
Usually I hear a loud "crash" at the front door when they throw/drop package.