Anybody with Wind Mobile???

[Sherman90]

Couldn't find an archived thread on the topic.

I live in Toronto and have used Rogers as my cell-phone carrier for the last three years. My contract expires next month and I'm wondering if I should switch over to Wind. Their $45 plan is basically unlimited everything as long as you're within a "Wind Zone," which is pretty much everywhere I frequent in the province. Plus, no roaming and 500mb of data is only $5 for the next year.

Wind is pretty new, so I'm wondering if anybody has any feedback on the quality of their service - reception, reliability, customer service, etc.?

...and yes, I'm on hold with Rogers' "customer relations" department right now. Going to threaten to cancel and see what comes of it.

 

[Bill Smith]

I'm not but it's a good plan if it works for you. Bear in mind your buying your phone at full price up front. I haven't jumped on the smart phone bandwagon yet because I am on a long obsolete City Fido plan (unlimited talk with in the Greater Toronto zone) so I'm not in a huge rush to go on the i Phone/Android bandwagon.

What I would really like to see is roaming charges dropped like in the US.

 

[Sherman90]

Originally Posted by Bill Smith

I'm not but it's a good plan if it works for you. Bear in mind your buying your phone at full price up front. I haven't jumped on the smart phone bandwagon yet because I am on a long obsolete City Fido plan (unlimited talk with in the Greater Toronto zone) so I'm not in a huge rush to go on the i Phone/Android bandwagon.

What I would really like to see is roaming charges dropped like in the US.

If I already have a phone, can't I simply sign up for Mobile's network coverage?

Also, Wind doesn't have roaming - as long as you're inside a "Wind Zone."

 

[cancel.sing]

I'm with Wind, having been with Fido previously. Wind's plans are superb and the phones are fine (they are not full price; they're subsidized).

The only issue is the network, and it's a big one. I haven't had too many dropped calls per se, but the occasionally spotty signal in anywhere except the most central parts of Toronto is really annoying.

Check out Chat-r, maybe? It's Rogers' new sub-brand to compete with Wind. You get their network.

 

[Beetleything]

Well WIND do not have there own network so will use ROGERS or someone elses....just like FIDO do...so find out who's network they use.

 

[LordWanker]

Originally Posted by Sherman90

If I already have a phone, can't I simply sign up for Mobile's network coverage?

Also, Wind doesn't have roaming - as long as you're inside a "Wind Zone."

As long as your phone is supported by the Wind network, but get that in writing.

 

[unjung]

Who has roaming charges inside their own country? I sure as hell don't pay to roam with Bell when I'm in Eastern Canada.

 

[krish88]

I tried Wind, but couldn't handle it -- roaming charges were terrible (i'm in Vancouver, and when I would go out to locations like UBC I would get charged $0.30 a minute...what a joke). add that to the fact that I had too many dropped calls, the terrible customer service (average wait time was 30-40 minutes whenever I called in), and the fact that you pay full price for the phones ($450 for the bold??) and it was definitely not worth it.