dapperdan88
New Member
- Joined
- Jun 3, 2021
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Bumping this. Any guidance would be much appreciated.
I recently ordered two MTO jackets and both came with lapels like this. In fact, one of mine was even worse than these. S&M advised me not to steam them and instead, have them repressed at a local tailor. I tried and the tailor refused saying it would do nothing, it was a faulty construction issue. S&M then offered to have them shipped back to their store and they would repress it for me. When I received the jackets back from them, there was VERY little difference in one jacket and zero in the other. While I appreciated their kindness and attempt to resolve it, I ended up keeping one and they permitted me to return the other. They did offer to remake it but I opted for a refund.
I have ordered four S&M MTO jackets now. Both my two button jackets were great, no issues. Sadly, both the 2.5 button jackets were pretty disappointing. I will definitely keep ordering from them but I’m not sure I’ll do another 2.5 button.