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Jantzen, Reliable at last?

lawyerdad

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Originally Posted by scnupe7
Yep. Happened to me a couple of days ago as well. I must have hit submit 20 times over the cource of a couple of hours.

LOL, I'm envisioning 96 shirts suddenly arriving at your house or office a few months from now.
 

scnupe7

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Originally Posted by lawyerdad
LOL, I'm envisioning 96 shirts suddenly arriving at your office a few months from now.

laugh.gif
I thought of that as well. Initially, I hoped that they would have sense enough to know that I didn't order the same shirts 20x. To be safe, I called Ricky and told him about the problem.
 

alexei

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Originally Posted by pinchi22
I experienced the same problem last week, despite trying various times and from various pcs/servers. I finally called Ricky, who told me to just email him my order. I hope to see the shirts someday.

That's reassuring that he asked you to email the order. I did email the order too, but in the past I've never received an order that I sent through email (which I've done maybe 3 times) so as soon as I posted that email yesterday, I figured "Well, there's another order I'll never see." Maybe that won't be the case this time since he's aware of a problem with the online form.
 

pinchi22

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Originally Posted by alexei
That's reassuring that he asked you to email the order. I did email the order too, but in the past I've never received an order that I sent through email (which I've done maybe 3 times) so as soon as I posted that email yesterday, I figured "Well, there's another order I'll never see." Maybe that won't be the case this time since he's aware of a problem with the online form.

I hope you´re right. I´ve never received a reply to email to Ricky, but I hope he´ll pay more attention now as these emails are new orders for him rather than customer follow-ups or complaints. Pls. advise if you ever receive a shirt!
 

uluvbs

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Can someone comment on the quality of fabrics they have? I can see the images online, but in terms of feel/hand, do they seem like expensive/luxury fabrics or not exactly? Thanks.
 

Anders

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What's the consensus on ordering by e-mailing versus submitting orders online (not including the current website problem)? I plan on making my first order in the next day or two and I want to have the best chance of getting my order being fulfilled.

Thanks.
 

DocHolliday

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Originally Posted by Anders
What's the consensus on ordering by e-mailing versus submitting orders online (not including the current website problem)? I plan on making my first order in the next day or two and I want to have the best chance of getting my order being fulfilled.

Thanks.


It's a crapshoot. Lots of e-mails go unanswered, and I wonder if all of them even get read. I'd use the order form, if it works.
 

gdl203

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Email is better than online IMO. You keep a copy in your sent box, you can reply and re-forward it 17 times until it finally gets answered, you can easily tweek previous measurements when you re-ordered... Better, more efficient...
 

maxnharry

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Just tried my first email order and followed up with a call. Ricky shared that he has a huge backlog and that it would be a while. Will let you know when the shirts arrive.
 

stjobs

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Is there a consensus about how long it should take to get an order confirmation (if ever)? I placed mine through the form page about three weeks ago and have yet to receive confirmation.
 

Gradstudent78

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Originally Posted by stjobs
Is there a consensus about how long it should take to get an order confirmation (if ever)? I placed mine through the form page about three weeks ago and have yet to receive confirmation.

I have received shirts without getting a confirmation and I think that has been some other people's experience as well.
 

Styk33

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I put in the comment box of the order form for Ricky to email me to confirm he received my order. It takes about a week or two, but he will respond (if he does actually recieve the order). This thread is not help, everyone should stop ordering so mine get processed faster
wink.gif
 

mbc

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Originally Posted by stjobs
Is there a consensus about how long it should take to get an order confirmation (if ever)? I placed mine through the form page about three weeks ago and have yet to receive confirmation.
I think the consensus is that, unless you email to follow up, the "order confirmation" is when your shirts arrive in the mail.
 

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