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Vilmir

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Is Slipper II more causal style similar than C&J Boston or Alden LHS Suede loafer?
I have never seen in person the Boston nor the Alden, but compared to the Weston 180 I had at the same time, they looked more formal to me. Fantastic perceived quality for the price, I just wished my feet were smaller.
Vass does not offer any last in EU 47 for now, the option is greyed out on their website. I guess that's the end of the story for me. I will place an order at Weston.
 

bernoulli

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I have never seen in person the Boston nor the Alden, but compared to the Weston 180 I had at the same time, they looked more formal to me. Fantastic perceived quality for the price, I just wished my feet were smaller.
Vass does not offer any last in EU 47 for now, the option is greyed out on their website. I guess that's the end of the story for me. I will place an order at Weston.
Contact them directly. They might be able to accommodate you. Good luck.
 

Vilmir

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Contact them directly. They might be able to accommodate you. Good luck.
Do you mean via a MTO? As the EU46 is far from fitting me, I think that even a EU47 has a low chance to fit me. Can you return a MTO at Vass?
 

tbaja27

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I'm of the total opposite experience. Never ever had a bad customer service experience since I started purchasing Vass almost 20 years ago and when something wasn't up to expectation, customer service solved the issue immediately. I've handled dozens and dozens of Vass shoes and I can honestly say I've never experienced any major size difference except for once. I had a pair of U lasted shoes from around 2008 and purchased another pair of U lasted shoes in 2021 and the latter felt tighter than the iteration from 2008. However, the sample size is minimal with many years apart. I don't know if they changed the last deliberately between those years. But it was in fact a difference I experienced. Customer service solved it for me though.

I've handle two TLB shoes and a handful Carminas as well. Currently own one or two of each. For me personally, the comparison isn't even fair. Vass wins by a huge margin. I haven't reached for my Carminas for several years and rarely do I reach for the TLB Artistas either. The latter feels unbalanced in terms of construction and plastic-y in lack of a better description compared to the sturdy built Vass. But I must be missing something apparently since people are raving about the value proposition of TLB Artistas. I just don't see or feel it when wearing them. I really want to, since I like the aesthetics of the Goya last in theory. But I'm not enjoying the materials nor the build and feeling of wearing the shoes.

With that being said, Vass size is difficult to nail down. And you might need to take different sizes between lasts as well. The attention to detail that's clearing QC isn't the best. But as I said, when something hasn't been satisfactory, Vass has solved the issue immediately in my experience. As a last point, as I said, I I've never experienced size inconsistencies except once with many years apart but based on the testimony of other members, it seems like a legitimate issue to factor in. I've just never experienced it myself except the one time which Vass solved.

To sum up my experience, 90 % of my shoes consists of Vass. I think if you nail down your size, Vass offers an unbeatable value proposition if you enjoy the aesthetics.
I've started buying Vass about 2-3 years ago and I currently own 6-7 pairs - if not more. Wholeheartedly agree with everything stated.
 

bernoulli

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Do you mean via a MTO? As the EU46 is far from fitting me, I think that even a EU47 has a low chance to fit me. Can you return a MTO at Vass?
No, I don't think you can return it. But yeah, without correct sizing there is no point in something directly from them.
 

bullethead

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I have never seen in person the Boston nor the Alden, but compared to the Weston 180 I had at the same time, they looked more formal to me. Fantastic perceived quality for the price, I just wished my feet were smaller.
Vass does not offer any last in EU 47 for now, the option is greyed out on their website. I guess that's the end of the story for me. I will place an order at Weston.
There are a couple of pairs of 47’s on eBay.
 

Zapasman

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thumbnail_20230516_190818.jpg thumbnail_20230516_191044 (1).jpg thumbnail_20230516_190548.jpg

Best.
 

DG7

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@DG7 My 10.5D/E foot would be happier in a 44 than my current 43.5 F Vass boots. I would have guessed 43 for you but if they said 43.5 I'd go with that.

My shoes were delivered and unfortunately, I think you were right!

I am likely going to need to exchange them for 0.5 sizes down -- they feel like they have a bit too much length in the toe box, and some heel slippage.
 

konstantis

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Unfortunately this was my experience with Vass after my first MTO successful order. Although I have to say that their customer service was excellent (Vivian and Reka always answered my questions and both of them were extremely helpful). Also i have to say that the first pair of Vass shoes is my favorite and most comfortable shoe ever. I wish the orders were easier and could fit me as I find their shoes to be really excellent.

"My colleague informed me that unfortunately, our workshop took apart your first shoe last.
We reproduced it again and hopefully, they will be fine but that is why we need to wait for your final experiences.I am so sorry for that bad news!"

The second pair I received did not fit. Sended it back for adjustments and after 20 days I received it back and it still did not fit. I sended it back where Vass searched for the reason the shoes did not fit . The answer was the following :



"Dear Kostas

First of all, let us apologize for the delayed reply and thank you so much for your kind patience!

Well, we've put many hours to roll up what happened during the last 3 orders.
New information has also come to light. What we see after checking all of our previous conversations, photos, comments:

1. You ordered a regular sized Norveger in size 43 that was narrow and too narry in the eyelets.
2. You sent us your measurements and based on the information we created a last and the first MTM had been made. - this was the one that was accidentally destroyed.

Here started the problems even though we reproduced the dimensions on a new last.
And here comes what we found out last week after reading through every email and paper in connection with your orders.
A colleague who no longer works with us gave the first instructions not based on the measurements but on what she saw in the photos. Therefore, the dimensions were not recorded.


3. We reproduced the last based on your measurements but it turned out that those are definitely not exact.
The last was definitely prepared appropriately, we took photos of the last.

The conclusion is that those measurements are not correct however our colleague managed to create the last one only by eye. But after the last was destroyed, we cannot reproduce that.
We can only make a proper last if we get exact measurement which is a basic requirement for an MTM shoe.

We made a huge mistake when we destroyed the last by mistake and we are so sorry. Which, however, would not be a problem but the dimensions were incorrect.

Therefore, we would like to ask you to get your feet measured properly and based on the new measurements, we'll make a completely new pair. Otherwise, unfortunately, we cannot undertake the production of MTM shoes and we will give you the money back.


Please, think about it a little. I promise to you that I will try to help you find a place in your neighbourhood."


Then i sended them photos with my measurements again and the final conclusion was as following :

"Dear Kostas ,


First of all, thank you so much for your kind patience!

We checked your measurements and previous information several times with Ms. Reka, shoemakers and Mr. Vass.
We dealt with your shoes last for many weeks as well and started to check them again and again.

We really appreciate your loyalty to Vass Company but to tell the truth, we are not sure that we can produce you perfectly fit shoes via online.
Our colleague who had lots of experience about MTM orders/shoe lasts left the company last year and we have not got any specialist who can deal with the complicatest orders.

We would like you to be satisfied and we would also be able to produce you new shoes in the future but the only way is if you can visit to the store in Budapest in person and my colleague, Mr. Gabor can measure your feet, check the shoe lasts on you and start this process again from the beginning.


Please note that we don't want to make uncomfortable shoes and do most issues to you again. That is why this will be the best option.

I hope you will agree with it."
 

sussi

Distinguished Member
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Dec 20, 2013
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Unfortunately this was my experience with Vass after my first MTO successful order. Although I have to say that their customer service was excellent (Vivian and Reka always answered my questions and both of them were extremely helpful). Also i have to say that the first pair of Vass shoes is my favorite and most comfortable shoe ever. I wish the orders were easier and could fit me as I find their shoes to be really excellent.

"My colleague informed me that unfortunately, our workshop took apart your first shoe last.
We reproduced it again and hopefully, they will be fine but that is why we need to wait for your final experiences.I am so sorry for that bad news!"

The second pair I received did not fit. Sended it back for adjustments and after 20 days I received it back and it still did not fit. I sended it back where Vass searched for the reason the shoes did not fit . The answer was the following :



"Dear Kostas

First of all, let us apologize for the delayed reply and thank you so much for your kind patience!

Well, we've put many hours to roll up what happened during the last 3 orders.
New information has also come to light. What we see after checking all of our previous conversations, photos, comments:

1. You ordered a regular sized Norveger in size 43 that was narrow and too narry in the eyelets.
2. You sent us your measurements and based on the information we created a last and the first MTM had been made. - this was the one that was accidentally destroyed.

Here started the problems even though we reproduced the dimensions on a new last.
And here comes what we found out last week after reading through every email and paper in connection with your orders.
A colleague who no longer works with us gave the first instructions not based on the measurements but on what she saw in the photos. Therefore, the dimensions were not recorded.


3. We reproduced the last based on your measurements but it turned out that those are definitely not exact.
The last was definitely prepared appropriately, we took photos of the last.

The conclusion is that those measurements are not correct however our colleague managed to create the last one only by eye. But after the last was destroyed, we cannot reproduce that.
We can only make a proper last if we get exact measurement which is a basic requirement for an MTM shoe.

We made a huge mistake when we destroyed the last by mistake and we are so sorry. Which, however, would not be a problem but the dimensions were incorrect.

Therefore, we would like to ask you to get your feet measured properly and based on the new measurements, we'll make a completely new pair. Otherwise, unfortunately, we cannot undertake the production of MTM shoes and we will give you the money back.


Please, think about it a little. I promise to you that I will try to help you find a place in your neighbourhood."


Then i sended them photos with my measurements again and the final conclusion was as following :

"Dear Kostas ,


First of all, thank you so much for your kind patience!

We checked your measurements and previous information several times with Ms. Reka, shoemakers and Mr. Vass.
We dealt with your shoes last for many weeks as well and started to check them again and again.

We really appreciate your loyalty to Vass Company but to tell the truth, we are not sure that we can produce you perfectly fit shoes via online.
Our colleague who had lots of experience about MTM orders/shoe lasts left the company last year and we have not got any specialist who can deal with the complicatest orders.

We would like you to be satisfied and we would also be able to produce you new shoes in the future but the only way is if you can visit to the store in Budapest in person and my colleague, Mr. Gabor can measure your feet, check the shoe lasts on you and start this process again from the beginning.


Please note that we don't want to make uncomfortable shoes and do most issues to you again. That is why this will be the best option.

I hope you will agree with it."
time to book a trip!
 

ridnovir

New Member
Joined
May 23, 2023
Messages
3
Reaction score
2
I filled out Vass questioner on their site regarding sizing advise and follow up with an email to their sales general email around two weeks ago but no one replied to me yet. Is there a direct email that I could use to reach out to them? thanks
 

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