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Some stores will allow you to buy things only in person, usually the really limited stuff, but others will let you mail order it. The Bungubox 823 is an example of the latter: they opened up reservations online worldwide, and it sold out in less than 2 minutes. Bungubox also have other limited editions where they'll only sell to you in person. The Maruzen Custom Urushis are also in-person, I believe, but you have to be on a special mailing list to even preorder that, and the preorders sell out so usually no one in the general public can get one.