BritishProblems
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- Joined
- Feb 20, 2016
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So I have a couple pairs of Tramezza’s which I’ve had for quite a while, they needed a re-sole so off they went to the shop and then to the factory in Italy.
I’ve been told that because they’ve already been re-soled twice the factory are not able to do it again, citing the triple layer construction, something about being old and not having the materials, and what sounded like other excuses. However they could be sent to the local cobbler up the road who could re sole them?
Sadly one of the things I love about Tramezza shoes are the soles, how they look and that little metal plate on the bottom - all of which I’m told would be lost on an aftermarket re sole.
Can anybody shed light on this, I’m not really buying the ‘we can only re-sole twice’, and particularly irked that shoes costing upwards of £1000 have such a limited factory lifespan for genuine re soles, however any old local cobbler could easily do it. It’s something I might have expected for cheaper less well made shoes, but something in this range should really have more re-soles than the wearers lifespan.
I’ve asked for contact details for SF customer service in Italy, but thought I’d seek some of the expert knowledge on here so I can at least appear to know what I’m talking about when I email them.
Thanks in advance
I’ve been told that because they’ve already been re-soled twice the factory are not able to do it again, citing the triple layer construction, something about being old and not having the materials, and what sounded like other excuses. However they could be sent to the local cobbler up the road who could re sole them?
Sadly one of the things I love about Tramezza shoes are the soles, how they look and that little metal plate on the bottom - all of which I’m told would be lost on an aftermarket re sole.
Can anybody shed light on this, I’m not really buying the ‘we can only re-sole twice’, and particularly irked that shoes costing upwards of £1000 have such a limited factory lifespan for genuine re soles, however any old local cobbler could easily do it. It’s something I might have expected for cheaper less well made shoes, but something in this range should really have more re-soles than the wearers lifespan.
I’ve asked for contact details for SF customer service in Italy, but thought I’d seek some of the expert knowledge on here so I can at least appear to know what I’m talking about when I email them.
Thanks in advance