dammit, never mind that we pay a computer firm $$$ to handle issues, I still get requests, and hilariously enough, I get the same one over and over from different people over the same person's issue. Every time something isn't right or doesn't look right, I get Person A, and if I haven't handled it Right Away, Person B appears at my door, breathless and wild-eyed, about the same problem. Right now I've just sent person B away, and am expecting Person C to come trudging up to my door to make sure I know This Is A Problem. And, FWIW, since I'm on my rantbox, it's never a PROBLEM. If Person Q can't print labels, there are at least four other people who can. Don't tell me this is affecting production, because it isn't. A server crash is a PROBLEM. Flooding is a PROBLEM. Cut phone lines are a PROBLEM. This is a minor minor detail, the sort of which only the very petty people can work themselves into high dudgeon. I can't print to the label printer. I haven't printed a label in weeks, but I might need to someday. These folders don't look right The postman arrived early, but we have mail to send, what do we do? This copier needs toner. Does anyone know how to make up an address label? Really, people. ... Unrelated to this post but relevant to other recent posts, I would just like to say that I am - sometimes - a fucking idiot. Carry on, then.