bbconair
Distinguished Member
- Joined
- Mar 18, 2015
- Messages
- 1,057
- Reaction score
- 372
edit:
just bought something from SSENSE. when i made the purchase, the invoice mentioned tax, but there was no reference for customs or duties (so did not mention i would need to pay them but did not mention i would NOT need to pay them either).
just saw my item at the postal office and got slapped with a HUGE custom fee - and i wasn't aware that this was coming. Do they usually let you know if you should expect a custom fee / duty? i don't know why i always have issues with SSENSE. they always say "free shipping and returns in the US"; that naturally implies to me that the item is being shipped from a US location and thus why would i assume customs or fees?
so annoying. how do you return items to SSENSE if you don't want to pay the customs fee?
just bought something from SSENSE. when i made the purchase, the invoice mentioned tax, but there was no reference for customs or duties (so did not mention i would need to pay them but did not mention i would NOT need to pay them either).
just saw my item at the postal office and got slapped with a HUGE custom fee - and i wasn't aware that this was coming. Do they usually let you know if you should expect a custom fee / duty? i don't know why i always have issues with SSENSE. they always say "free shipping and returns in the US"; that naturally implies to me that the item is being shipped from a US location and thus why would i assume customs or fees?
so annoying. how do you return items to SSENSE if you don't want to pay the customs fee?