SpallaPerfetta
Senior Member
- Joined
- Dec 7, 2022
- Messages
- 190
- Reaction score
- 149
I recommend the credit card dispute. It worked for me and my refund was initiated the following morning.Sorry to hear about your difficulties. Rancourt shipped defective shoes to me in late December; I followed the website procedure and Rancourt received the return the first week in January. Over seven weeks later, I still have not received a refund. I’m going to contact my credit card company and contemplate legal proceedings as well.
This is disgraceful behavior on the part of Rancourt, and is emblematic of problems within the business.
I’m also considering writing a snail mail letter to Mr. Rancourt. I know it sounds very old school but if I was the namesake of the company I would want to know if these sorts of things were happening.