- Feb 3, 2009
- Reaction score
Thanks for that. It's difficult to get returns and refunds from Japanese stores from my observations. Most are final sale unless there are damages or the retailer made a mistake. Did they specify how many oz. (thickness) the leather was supposed to be? I tend to look for 3 to 3.5 oz. which is around 1.2 to 1.44mm. I might be ok 1.0mm as well.sure I bought my size (advised by addict) but the long version. The jacket I received had paper thin leather with sleeves and body too short. To top it off the Maine zipper was sewn on a bit crooked which they wouldn’t cop to a “defect”. After a bunch of back and forth I got my refund but they sent me a shit product.
now look I’ve received carmina and CCP boots with actual slashes like someone took a knife to them and both retailers immediately apologized and gave me a refund. But to tell me your crookedly sewn on zipper isn’t a defect is beyond me.
i am a very loyal customer and can tolerate small imperfections but hate when a retailer is not accommodating.