I would definitely consider this unacceptable. That’s just plain bad. LegalEagle has some in veg tan and I don’t recall his looking so dirty when he got them. The brown spots near the midsole are from the polishing wheel used after they apply the edge dressing. Who knows where the dirt and other marks came from. My last two pair of Whites have broken heel stacks ( full vibram outsole) and they both had the gap you show between the outsole and leather heel stack in pic #4. One pair has been returned because of that and a lasting issue. The other I’m keeping because it’s not that bad and the rest of the boots are acceptable and I don’t wanna risk a redo that’s in even worse shape. If I had to guess, who ever is sanding the heels is pushing too hard on the sanding belt/drum and trying to remove too much material at once. I would definitely contact Bakers. I feel your pain man. Only one pair of the 4 I’ve received have been what I would consider perfect.
thanks, I remember when he shared the pics while back and i was so exited after that. But i always had this idea of a quality issue looming in the back of my mind based on what i read on this forum. i already emailed to Bakers. i am bit bummed that i can not ware them until i resolve these issues. I do not think this much of imperfections are acceptable to anyone. I am surprised it passed QC as a brand new pair. Things happen in manufacturing and how the company treats the customer in these cases defines the best vs mediocre suppliers in my opinion. I can understand something not being perfect but there are acceptable levels and then there is this. Hopefully i can get this fixed. I am optimistic based on the service i received so far from Bakers and the comments i read from people who experienced this before. Appreciate your feedback