enigma77
Senior Member
- Joined
- Dec 5, 2009
- Messages
- 684
- Reaction score
- 2
Searched for this, but nothing concrete came up...
I have a pair of brown Chromexcel Indys (J. Crew version) that I believe are defective. The left foot, when I walk in the shoes, is higher than the other by around a quarter of a inch (maybe half an inch?), which, you know, causes a great deal of pain in my foot and knee. Overall the left shoe feels like the footbed is much higher and tighter than the right shoe, even though when you line the shoes up side to side they look identical. When I was first at the store and breaking these in, I attributed this to the fact that the shoes are handmade and that they needed to be broken in before a proper evaluation was given.
Well, they're broken in, and I get pain in my left foot and knee still when I walk in them. The pain is pretty dull, but obviously it shouldn't be happening. Any ideas as to my options?
A belated thanks to all of you who replied in response to my predicament... I wound up getting J.Crew to give me a refund for these. Alden, in the meantime, had gotten back to me and offered to take the shoes in for repair, but by then they had already been returned. I assume they'll get back to Alden, but will be J.Crew's problem instead of mine. Of course, now I'm Indy-less, but some enterprising forum members have already PM'ed me to solve that problem...
Thanks!