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Hi long time reader, first post here. Just want to share my own Alden's wtf moment. Its a LHS loafer in #8 cordovan. Knowing Alden's issue with QC, I specifically asked the store rep. through mail to check if my shoe was in good condition before shipping (won't say which store). Paid full price, wasn't buying seconds. This is what I got. Looks likes someone at New England made a sloppy mistake, tried to correct it in a worse way. I mean, really?? And yes, I returned them, but not before I got some good photos. As told countless of times before, my advise is to buy them in person.
Not to threadjack, but LS, any updates on the snuff suede flex-welt boot reorder?
Sorry if this has been asked previously, but does anyone know where you can buy replacement waxed laces for Alden boots?
This could have happened through my shops too really.
Tom, I bought a pair of your make up Alden hampton v-tip in person from LSW. Your rep actually went through a couple pairs to choose the best one without me even asking (they all looked fine to me btw), and gave me tips on what to look for in a new pair. Couldn't be happier
Sorry for the delay! Everyone has been asking...I'm think they're about a month away.
Hi long time reader, first post here. Just want to share my own Alden's wtf moment. Its a LHS loafer in #8 cordovan. Knowing Alden's issue with QC, I specifically asked the store rep. through mail to check if my shoe was in good condition before shipping (won't say which store). Paid full price, wasn't buying seconds. This is what I got. Looks likes someone at New England made a sloppy mistake, tried to correct it in a worse way. I mean, really?? And yes, I returned them, but not before I got some good photos. As told countless of times before, my advise is to buy them in person.
I am not yet persuaded that Alden's quality control has slipped. What I see is (a) evidence that Alden is selling more shoes and boots, (b) evidence that more people are forum-enabled (have good camera, know where and how to post), (c) evidence that Aldens can be rough around the edges, and (d) evidence that forum-reading has increased the scrutiny people bring to their footwear.
if your explanation is correct, we would be seeing complaints increase about all kinds of brands/shoes. granted there isn't a catch all C&J thread, or Trickers thread, or Grenson Rose thread, but you don't see a lot of posts about QC decreasing there. I think the simplest explanation is probably the correct one: Alden has skyrocketed in popularity, and they are cutting corners/moving fast to keep up