How long is the typical lag between order and delivery? Is there a guarantee?
They have this, which asks the question but does not answer it: How long does it take you to make your ties and pocket squares?
Please see the news section of our website and please note that many countries have customs duties on imports.
In America orders delivered through the post office will typically, but not always not have duty. Orders delivered through a courier such as DHL will often have customs duty but not always.
Duty when collected by couriers can be at the time of delivery or sometimes a few weeks later. The duty amount if charged in America is roughly what sales tax would be plus a small fee.
In northern Europe duty will be collected almost always.
In the rest of Europe like America orders will tend to have duty when sent through couriers like DHL but usually no duty (at least for small orders) through the post office.
Poland has a 23% VAT tax and roughly a 15% duty for ties.
Australia and Russia seem to have good policies for imports with duty rarely being a problem for orders up to a reasonable amount.
Canada usually but not always collects both duty and VAT tax.
It is always a good idea to research your countries shipping requirements customs duty.