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John Elliott - official affiliate thread

Discussion in 'Streetwear and Denim' started by JOHN ELLIOTT, Apr 10, 2013.

  1. epryor

    epryor Senior member

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    Strange. I've actually sent a few emails to them with ZERO correspondence. It almost seems like my emails go to a spam folder. I love the brand and the items they put out, but if I can't get a hold of anyone if I need something, that kind of puts a damper on things.
     


  2. MIKE_JE

    MIKE_JE Senior member Affiliate Vendor

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    I'm sorry and a little surprised to hear this. We try to make sure to respond within the day to 100% of our customer service emails. You can try emailing us directly - [email protected] or [email protected] and we will help you out!
     


  3. Jbidwal

    Jbidwal Senior member

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    I can vouch for their customer service too. Brandi for me has been very helpful and their customer service is one of the reasons I bought so many of their pieces. I would shoot Brandi an email if you need assistance.
     


  4. epryor

    epryor Senior member

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    Thank you for the response. I will keep these emails handy. I hold no hard feelings as I know you are probably inundated with emails and orders. Unfortunately, the times I emailed were regarding returns during the return period.
     


  5. OccultaVexillum

    OccultaVexillum Senior member

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    Do you guys no when cncpts and Fred segal will have the midnight collection and whether or not they will be online or in store only? I reached out to cncpts but haven't gotten a reply and the FS we ship is down so I don't know there contact.
    Thanks
     


  6. MIKE_JE

    MIKE_JE Senior member Affiliate Vendor

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    Fred Segal Man should have it today. It shipped to Concepts yesterday so I would imagine by end of week.
     


  7. OccultaVexillum

    OccultaVexillum Senior member

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    Cool, thank you.
    And thank you for deciphering all those iphone errors.
     


  8. kular01

    kular01 Active Member

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    any hard dates for fall 14 release yet?
     


  9. MIKE_JE

    MIKE_JE Senior member Affiliate Vendor

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    All of the FW14 Tees will be releasing very soon, followed by Terry.
     


  10. rockstari21

    rockstari21 Member

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    I also had some issues with the responses from them. I placed an order from the midnight collection also and I never received a confirmation email. I hope my orders went through
     


  11. aaronj15

    aaronj15 Senior member

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    for those who need customer service I would get in touch with Brandi. She's helped me on 2 occasions I believe, and she's been quick and timely about her responses.

    Also, what new tees will be released for FW14? (new mercer colors?)
     


  12. MIKE_JE

    MIKE_JE Senior member Affiliate Vendor

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    Mercer Tee in Grey, White, and Black

    Longsleeve Mercer Tee in Grey, White, and Black

    Curve U-Neck & Classic Crew in Olive
     


  13. rockstari21

    rockstari21 Member

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    I'm not worried about the email issue I'm sure there were a lot of emails to go through from the midnight collection release. I made my last post before i got home and when i got home i saw my hoodie so no worries for me
     


  14. kular01

    kular01 Active Member

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    what about the villain crews?
     


  15. leclutchjames

    leclutchjames Senior member

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