shackletonian
Senior Member
- Joined
- Nov 21, 2010
- Messages
- 114
- Reaction score
- 140
Hi,
I have been embroiled in a challenging experience with GJ Cleverley for two pairs of shoes that I ordered in 2019.
The saga can be found, more or less, here:
www.styleforum.net
Of the two pairs I ordered, I have the alligator shoes, which did not have all the adjustments requested and the leather still isn’t great, but it’s better than it first was.
The second pair, however, needed to be remade and my feet remeasured. I gave the shoes back to George Glasgow Jr when he was in the US on a previous trunk show. Knowing that my feet needed new measurements and hoping to avoid GG Jr, I asked when Adam Law, the lastmaker, would return to the US on a trunk show.
Cleverley has not replied to any of my emails - not to any email address at the firm. They have also not picked up my calls. They have not replied to any social media posts or messages either in over 4 months.
I have paid completely for all the shoes, but it has been so long ago that I cannot even get my credit card company to take action. The alligator shoes are disappointing, but I have them and they are wearable, even if a little uncomfortable. The loafers made from the Russian reindeer would not be wearable, and I don’t even have them in my possession and cannot get any updates or information.
I am at a total loss of what to do. The shoes were 4200 GBP, and I cannot imagine any world in which this is acceptable, but I also don’t know what recourse I have or whether there is anyway to get help.
I’d welcome any help, advice, or guidance from the forum. thanks,
I have been embroiled in a challenging experience with GJ Cleverley for two pairs of shoes that I ordered in 2019.
The saga can be found, more or less, here:
The Bespoke Shoes Thread
Can you please share some photoes of the "abysmal" alligaor leather wholecut? I heard usually it's not advisable to start off with a bespoke loafer as your first pair...
![www.styleforum.net](https://www.styleforum.net/data/assets/logo/sf-icon-192.png)
Of the two pairs I ordered, I have the alligator shoes, which did not have all the adjustments requested and the leather still isn’t great, but it’s better than it first was.
The second pair, however, needed to be remade and my feet remeasured. I gave the shoes back to George Glasgow Jr when he was in the US on a previous trunk show. Knowing that my feet needed new measurements and hoping to avoid GG Jr, I asked when Adam Law, the lastmaker, would return to the US on a trunk show.
Cleverley has not replied to any of my emails - not to any email address at the firm. They have also not picked up my calls. They have not replied to any social media posts or messages either in over 4 months.
I have paid completely for all the shoes, but it has been so long ago that I cannot even get my credit card company to take action. The alligator shoes are disappointing, but I have them and they are wearable, even if a little uncomfortable. The loafers made from the Russian reindeer would not be wearable, and I don’t even have them in my possession and cannot get any updates or information.
I am at a total loss of what to do. The shoes were 4200 GBP, and I cannot imagine any world in which this is acceptable, but I also don’t know what recourse I have or whether there is anyway to get help.
I’d welcome any help, advice, or guidance from the forum. thanks,