msulinski
Distinguished Member
- Joined
- Apr 3, 2012
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Does Nordstrom Rack sell seconds, or are they just overstocked firsts?
Does Nordstrom Rack sell seconds, or are they just overstocked firsts?
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I know some say AE's quality has gotten worse, but boy, was I in for a shocker today.
The Cappuccino shell McAllisters I ordered from the AE came in, and holy cow, I would not have considered these seconds, never mind full price.
I mean, it was bad. Leather on the bottom was all cracked and peeling (along with a square dent), nail head in heel was not in all the way, front top was splotchy and scratched (if only this, I would have kept and buffed out), what looks like a glue stain inside.
Have many other AE's, and Alden shells, and know some imperfections are to be expected, and can tolerate a lot, but this was a shocker. Needless to say, they are going back.
^^^Very nice. I'm glad they made it right and offered you a concession.
You do realize that 75% of all subscribers to this thread just got in their car and rushed over to their nearest Rack.
Just as a follow up; I sent these back, and a customer service person contacted me, credited me $100, and said a new pair would be made; I received them yesterday, and they were practically flawless (sent them overnight, which was a nice touch). I was really impressed. I just don't want to leave this post out there, and not a follow up.
AE may be slipping, as all company's going through growth tend to do, but they do step up and make it right.
Those are great looking! I can't get over how great the wheeling on the welt looks. Enjoy, and it is great to hear they made it right for you.Just as a follow up; I sent these back, and a customer service person contacted me, credited me $100, and said a new pair would be made; I received them yesterday, and they were practically flawless (sent them overnight, which was a nice touch). I was really impressed. I just don't want to leave this post out there, and not a follow up.
AE may be slipping, as all company's going through growth tend to do, but they do step up and make it right.
I really like the walnut Strands. However, I'm trying to decide between the walnut Strand and the walnut McAllister.
I don't have an AE store near me. I was at my local menswear/shoe store and they have the walnut McAllister in my size. I was talking to them about the upcoming AE sale starting Monday and I that I heard the McAllisters were included. They said they would match the McAllister price in the AE sale. Now I'm very tempted to get the walnut McAllister.
Chris
So, I got notification of the Monday Sale Prices (seconds prices unless otherwise noted). Other deals of course might be in the works, specifically note there are no cordovan deals noted.
Strawfut
$169
Bradley
$169
Shelton
$169
Kiowa
$129
Ashbury
$144
Winnetka
$129
Links
$144
New Orleans
$169
Boston
$169
1 up
$169
Montecito
$109
Carlsbad
$169
Kenilworth
$144
McAllister
$225
Broadstreet – 1st quality
$245
Woodstock – 1st quality
$199
Tampa – 1st quality
$149
Eastport
$119
Manchester
$245
Cody
$245