What I still don't understand is how GC's business is sustainable - the more I hear about them the worse it gets. Yes, super rich customers might not ask for a refund but I can't see anybody coming back if the shoes don't fit - even if you are a billionaire/ or actor. Do they really separate Superman's shoes and regular customers shoes and a) goes to the "we care" pile and b) goes to "zero QC we don't give an f***" pile?