Propercloth.com fanst- $50 for $100 deal at gilt.com

[Staggerlee]

Gilt.com is running a deal right now where you can get a $100 credit at propercloth.com for $50.
If you're not a member and ask for an invite you don't even need to wait for the email from them, just log in with the username and password you enter when you ask for the "invite"

 

[JakeLA]

Originally Posted by Staggerlee

Gilt.com is running a deal right now where you can get a $100 credit at propercloth.com for $50.
If you're not a member and ask for an invite you don't even need to wait for the email from them, just log in with the username and password you enter when you ask for the "invite"

Given the image Proper Cloth uses to promote their shirts, I think I'll pass

 

[GBear]

Originally Posted by JakeLA

Given the image Proper Cloth uses to promote their shirts, I think I'll pass

I wasn't the only one to see that. Good.

 

[The King of Teeth]

Had a very bad experience with proper cloth. Totally screwed up my order and then lost my shirt. morons!

 

[drewdub]

I ordered one... I was planning on doing a few shirts from nialma soon, so what the hell. Although now that I have ordered it I am slightly disappointed by the fabric selection.

 

[Seph]

Originally Posted by The King of Teeth

Had a very bad experience with proper cloth. Totally screwed up my order and then lost my shirt. morons!

Sounds terrible! Please email me and we can sort it out for you: [email protected]

 

[Seph]

Originally Posted by JakeLA

Given the image Proper Cloth uses to promote their shirts, I think I'll pass

Can't argue - this image is terrible. I have no idea where Gilt got this clipart but it is not from us. I've been asking them to change it all morning....

 

[Scalawag]

This deserves a bump if not because you're making yourself available in the discussion. I'm very interested in your site. Would you recommend the super skinny fit for someone who is, well, pretty damn skinny? I'm 5'7" / 125lbs. I figured this was the way to go but I wasn't sure if it's really, really tight.

 

[Staggerlee]

I thought propercloth was decently regarded around here. I made my first order a little while ago and am waiting for it to arrive sometime in the next few days. I plan to use the certificate for more if the fit is right and/or after any needed adjustments.

 

[The King of Teeth]

Since Seph from Proper Cloth decided to post here and send me a private note, I thought I would expand on my experience. Listen, Im not here to bash cause there is nothing worse than some anonymous dickhead on the internet ruining your business so I think I owe it to Proper Cloth for an explanation of my post.

A while back (6-12 months ago I think) I found proper cloth website and decided to order a shirt. Their website was fantastic, the graphics and user interface was excellent, I thought what the hell, Ill give it a try.

I picked a fabric (something in the $200 range - one of their expensive ones) and put in all my measurements. A few weeks later I got my shirt. Totally the wrong size. No big deal, I thought I would send them photos with the shirt on, showing them the deficiencies and thought would get a new shirt.

Emailed Seph and he obviously saw the problems with the shirt and offered to redo it. Great customer service I thought. A month goes by, no new shirt. I emailed a couple of times and get a reply that the fabric is no longer available that I picked and they had completely lost track of the order and hadnt even started on my new shirt - the replacement.

Rather than deal with this, I got my money back and moved on.

I have to say the fabric was quite unimpressive for the cost and obviously the fact that I never got a shirt (that was close to fitting) was a problem. They did return my money without much of a hassle so I cant complain.

Would I order from them again? no. Ive gotten some Turnbull bespoke shirts in the meantime and they are fantastic. Quality is much better as is the fabric and construction.

Do I have a vendetta against proper cloth? no. Listen, **** happens, they screwed up and totally botched my order. But since they gave my money back and Seph was kind enough to contact me privately and post online here, I figured Id give my version of the story and what happened instead of an anon drive by post harming the dudes company.

I hope that they do a better job in the future and I hope that folks have had good luck. I did not.

hope this helps.

 

[Seph]

@The King of Teeth - Thanks for the info. Sounds like this was from the time when Proper Cloth was still a company of just one person (me). It was overwhelming at times... sorry again for the mixup.

Since then I've been able to improve the IT around order tracking and decrease delivery time to 2-3 weeks (on orders and alterations). Have also brought on a full time customer support person to make sure everyone gets a quick response and nothing slips through the cracks.

I'm not saying we'll never make another mistake - just want to be clear that we're working really hard to be the best custom shirt experience there is. Our feedback is typically very positive but we're still aiming for 100% satisfaction.

 

[crinklecut]

Seph, do you ship overseas or only to the US?

 

[Seph]

Originally Posted by crinklecut

Seph, do you ship overseas or only to the US?

Yes, we can ship overseas by special request. Note there is a $20 charge and the delivery speed may be over 3 weeks. Email us and we'll get you all the details.

 

[phxlawstudent]

I kopped. Even though I'm still hoping for PC to move back to the US.

They have their issues, but every company does. I can live with them.