Jantzen, Reliable at last?

Toiletduck · Dec 18, 2007

Originally Posted by Brian278

I often wonder why he doesn't just increase his production capacity. Can you imagine the numbers he could do if everyone got their shirts exactly as they ordered them in 3 weeks for the same price? I would imagine he might have trouble maintaining quality with more labor, but it still seems in the best interest of his business in the long run. It incredible when you think about it that he's basically turning down business all the time, with the amount of incidents of ignored orders in this thread.

I actually asked him on this and he told me that his factory is working under capacity. around 70% of max capacity. The problem is apparently he sort of QA's each electronic order first to see whether there's mistakes in them for him to correct

Rnd · Dec 18, 2007

Just ordered a shirt,
It's quite exciting for me, it's my first MTM shirt and my first CC buy online.
But, my order was:

Dobby #36, Medium Blue Herringbone,
(Soft Cotton),
110's, 2Ply,
100% Italian Cotton

And if that fabric wasn't available i chose:

Dobby #164, Bright Purple Herringbone,
110's, 2 Ply,
100% Italian Cotton

Removable stays,
New Italian High Dual Buttons Classic Spread
Wallstreet style(White collar & white cuff)
Split Yoke
French Cuff (Round style)
1.25 mm MOP buttons

Dewey · Dec 18, 2007

Originally Posted by Rnd

Just ordered a shirt,
^ Those are not latest materials. See the text at the bottom of the website: http://jantzentailor.com/ The note there says pick from the latest materials. They have four-digit numbers starting with a 2. Here and here. While I am looking at the last page, I find 20 or so fabrics added in the last week or so. The numbers now go to 2754. Three new french oxfords too

Rnd · Dec 18, 2007

Hmm, does that means that these fabrics are not available anymore?
I hope it's still available because i dont like the latest materials

turnbull12 · Dec 18, 2007

I'll ask the question again: When you guys order from Jantzen, do you send emails to Ricky or the "[email protected]" address? Or are they the same? Any help would be appreciated. Thanks.

chorse123 · Dec 18, 2007

That's the e-mail address I have always used.

lawyerdad · Dec 18, 2007

Originally Posted by turnbull12

I'll ask the question again: When you guys order from Jantzen, do you send emails to Ricky or the "[email protected]" address? Or are they the same? Any help would be appreciated. Thanks.

I use the "info" address. That's also the address from which Ricky's outbound emails come.

Dewey · Dec 18, 2007

Originally Posted by Rnd

Hmm, does that means that these fabrics are not available anymore?
no idea. i just know the instructions say to order from the latest materials pages. and people wonder why their orders get ignored and skipped.

Originally Posted by turnbull12

I'll ask the question again: When you guys order from Jantzen, do you send emails to Ricky AT the "[email protected]" address?
yes. as fixed

Rnd · Dec 19, 2007

Well i filled in the form for 50 % last week and filled in the rest yesterday , and when i filled in the first part the instruction wasn't standing there,

Do you guys think i need to send him a email for confirmation about the fabrics?

wpeters · Dec 19, 2007

Originally Posted by Rnd

Well i filled in the form for 50 % last week and filled in the rest yesterday , and when i filled in the first part the instruction wasn't standing there,

The instructions regarding the "new" fabrics has been in its present location for far longer than a week.

Originally Posted by Rnd

Do you guys think i need to send him a email for confirmation about the fabrics?

I don't have any inside information, but the guidance provided by others on SF indicates that your order will probably be ignored. Alternatively, Ricky *might* email you to request that you pick replacement fabrics. You're probably better off placing a new order with fabrics from the "new" fabrics pages.

Dewey · Dec 19, 2007

Originally Posted by Rnd

Well i filled in the form for 50 % last week and filled in the rest yesterday , and when i filled in the first part the instruction wasn't standing there,

Do you guys think i need to send him a email for confirmation about the fabrics?

Those instructions have been there for a long time. Maybe a year. Emails like this are not often answered. If I were you, I would order again from the latest fabrics. The worst-case scenario is you end up with two shirts. And that's not bad.

Etienne · Jan 7, 2008

Originally Posted by Dewey

no idea. i just know the instructions say to order from the latest materials pages. and people wonder why their orders get ignored and skipped.
I was wondering when the names of the fabrics changed. When I placed my last order, in september 2007, the fabrics were divided between regular ones and "jkt" ones (nicer, a small price increase).

The "jkt" fabrics seem to have disappeared. Does anybody know if they correspond to the "Jantzen*2****" fabrics we can see now on the website?

uluvbs · Jan 7, 2008

I would call them and ask.

Although, u may get a different answer today than the one you get tomorrow, based on my experience with them.

Rnd · Jan 11, 2008

mail today from Ricky

Ordered 12/19
Confirmed 01/11

lifersfc · Jan 11, 2008

Damn, I ordered on 12/11 and have heard nothing. This is not good if you ordered after and have been confirmed.

Jantzen, Reliable at last?

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