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Most durable luggage?

post #1 of 23
6/30/11 at 4:45am
Thread Starter 
Can anyone recommend a good, durable line of luggage? Is it me, or do airlines just seem to be going MMA on luggage these days? That said, can anyone comment on the CARPISA brand of luggage? I've heard its for girls - my wife likes the look but I haven't heard anything with regards to quality and durability. Thanks guys.
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post #2 of 23
6/30/11 at 5:19am
my vote goes to Filson
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post #3 of 23
6/30/11 at 5:29am
Rimowa for flights i suppose Filson for everyday
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post #4 of 23
6/30/11 at 5:54am
I use Rimowa, but the guys over at FlyerTalk love Briggs & Riley for their true no questions asked lifetime warranty.
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post #5 of 23
6/30/11 at 7:15am
I do _not_ recommend Rimowa. I have recently had a problem with one of their aluminum attache cases, with a crushed corner. They could not repair it to its original condition, so it is now a worthless POS to me.
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post #6 of 23
6/30/11 at 7:20am
Quote:
Originally Posted by cretaceous_cretin View Post
I do _not_ recommend Rimowa. I have recently had a problem with one of their aluminum attache cases, with a crushed corner. They could not repair it to its original condition, so it is now a worthless POS to me.

Wow

Sorry to hear that. Where did you buy it from ? Manufacturer wont repair or shop don't want to ?
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post #7 of 23
6/30/11 at 10:08am
Briggs and Riley. Tough, tough luggage with an ironclad lifetime 100% guarantee.
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post #8 of 23
6/30/11 at 10:46am
Pelican is good enough for the armed forces..
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post #9 of 23
7/1/11 at 4:52am
Quote:
Originally Posted by chiggah View Post
Wow

Sorry to hear that. Where did you buy it from ? Manufacturer wont repair or shop don't want to ?

I bought it from Germany, but I was willing to pay to have it fixed. They could not repair it to my satisfaction. I sent photos to their customer service in Canada, and talked to their manager of customer service. Their manufacturing process involves anodizing the aluminum and they cannot repair the crushed corner to make it look like right because of this. I wanted a new half shell attached, at my expense, but they could not or would not do it. Hence, the $1250 attache is now worthless to me. I gave it away, because of all the stomach acid this incident has generated for me. They offered to sell me another at 30% discount, but why would I waste the money on a product that cannot be repaired?

Answer: I will _never_ buy another Rimowa product. I would at this point not even accept another at no cost (which they have not offered), due to their attitude.
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post #10 of 23
7/1/11 at 8:06am
Quote:
Originally Posted by cretaceous_cretin View Post
... I gave it away, because of all the stomach acid this incident has generated for me. They offered to sell me another at 30% discount, but why would I waste the money on a product that cannot be repaired?

Answer: I will _never_ buy another Rimowa product. I would at this point not even accept another at no cost (which they have not offered), due to their attitude.

Exactly! This is why we chose not to buy Tumi. Conditional warranty.

Meanwhile...

Quote:
The only warranty that covers it all!
Briggs & Riley is committed to developing travelware products of superior design, performance and value. We pride ourselves on developing an ongoing, lifelong relationship with you, our consumer and Briggs & Riley spokesperson. Due to our extreme confidence in our products and our insatiable desire to deliver only the highest level of service, we have created the most consumer-friendly warranty in the travelware industry.

If your Briggs & Riley bag is ever broken or damaged, even if it was caused by an airline, we will repair it free of charge. Simple as that!

Just call your nearest Authorized Repair Center, no repair number is needed. You can find an Authorized Repair Center here on our website. Please note that you are responsible for any freight charges incurred when shipping your bag to a repair center.
You can also ship your bag directly to Briggs & Riley at one of our Company Repair Centers listed below. First call our Consumer Service Center at (888) HMB BAGS (462-2247) or email us to receive a Repair Number prior to sending your bag to us. A Repair Number is required in order to process your repair request.

Official Company Repair Centers
400 Wireless Blvd., Hauppauge, NY 11788
860 Airport St., Unit A, Moss Beach, CA 94038

*Please note that you are responsible for the shipping charges to either company repair center as stated in our warranty.
Our 'Simple as that' warranty will cover the repair of all functional aspects of your Briggs & Riley bag for life. We will continue to repair your bag even if you decide to purchase a new Briggs & Riley product with the latest performance innovations. Naturally, our warranty does not cover cosmetic wear or cleaning, nor does it cover the replacement of lost or stolen bags and/or its content. If your bag or its contents are damaged by an airline and you wish to hold them responsible, we suggest that you file a claim with the carrier before leaving the airport. If you choose not to do this and instead wish for us to repair your bag, we will be happy to do so at no charge. Due to the nature of certain types of repairs and normal wear and tear, it is not always possible to return your bag to its original condition.
Thank you for choosing Briggs & Riley Travelware.
Click here to find the Authorized Repair Center nearest to you or call our Customer Service Department at 888.HMB.BAGS (462.2247) and we will give you instructions on how to get your bag repaired.

My understanding is that if it can't be functionally repaired, they usually replace it.
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post #11 of 23
7/1/11 at 6:46pm
Quote:
Originally Posted by Digmenow View Post
Exactly! This is why we chose not to buy Tumi. Conditional warranty. Meanwhile... My understanding is that if it can't be functionally repaired, they usually replace it.
I will look into Briggs and Riley. I wanted to get another aluminum attache to replace the Rimowa (non-Chinese). May not be able to find one.
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post #12 of 23
7/1/11 at 6:50pm
Briggs and Riley because of the warranty...

Eagle Creek on some items that have the same warranty depending on what you buy.

Skip Tumi.
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post #13 of 23
7/2/11 at 3:45am
I went Rimowa Salsa because the B&R is so ridiculously heavy... really wanted to make it work, but just couldn't.
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post #14 of 23
7/9/11 at 5:48pm
Quote:
Originally Posted by Kas View Post
Pelican is good enough for the armed forces..

Heavy, tho. Something tells me those guys aren't limited to 50lbs/bag, too.
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post #15 of 23
7/11/11 at 1:51am
Goyard.
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