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Wolverine 1000 Mile Boot Review - Page 403

post #6031 of 6592
Hundreds of thousands isn't the same as 40,000-60,000...
post #6032 of 6592
Quote:
Originally Posted by anrobit View Post

Hundreds of thousands isn't the same as 40,000-60,000...

That's correct, my memory must be going so it's a good thing I take notes. LOL!

Anyway even at the lower numbers there's no indication that quality and quality control are an issue in the line.
post #6033 of 6592
They say 40k to 60k because they sell 40k and retain 20k additional for defective returns
post #6034 of 6592

Hey guys, 

 

So i went to a local shop to try the Originals in rust and fell in love with them. I tried on both a 10.5 and a 11 and they both felt great, the 10.5 being on the smaller end. However, both of them had the same amount of heel lift. I liked how the 11s looked on my feet as the 10.5 made my feet look kinda small, which is odd for someone who is 6 foot 3. 

 

Will the heel lift reduce after wearing them in?, side note, i did not tighten all the upper lace loops. Will they stretch a significant amount? How do i take care of them (oils, conditioners)? Will the Rust colour darken or lighten over time?

 

I am going to purchase them online from cranes once the 20% coupon is back up.

 

sorry for all the questions, this is the first time i am spending over $150 on some footwear, so im treating it as an investment that will last for a long time

 

@Crane's 

post #6035 of 6592
Quote:
Originally Posted by milw50717 View Post


So you have had issues that have been resolved by RW, RRL and Wesco customer Service ?

Wow.

There must be some good German/European bootmakers. I think I'd start looking at their products,

Indeed. Trickers etc.

 

Whenever something goes wrong with one of my American bought RWs, I simply enter any German RW-store and I'm taken care of. I mentioned RRL, because I once bought a few of their shirts in NYC and one of them was missing a button (which I recognized when back in Europe). So I sent an email to RRL, and 2 weeks later there was an envelope containing 5 spare buttons in the mail.

 

Wesco: no issues with the boots in 15 years (owning several pairs). Only contact with CS was mailing about custom made boots. 

post #6036 of 6592
Quote:
Originally Posted by milw50717 View Post


Maybe he should just bite the cost of postage and return them to Nordstrom ?

Buying in one country and taking to another is always a risk, even if the company offers a worldwide warranty. Do Wolverine offer a worldwide warranty ? If not, then the German distributor may simply not want to get involved considering them to be grey market goods.

I will return them, next week I'll be in the States anyway. Or maybe I'll do with these boots what they deserve: throw them in the trashcan.

 

But why is this CS acting as if there was a German distributor? They gave me a contact email that was a dead link. This is, if you hear Crane ("millions of boots each year") a huge company. Shouldn't they be able to act like professionals?

 

In a few hours I'll be going to the store that once, for a short while, sold 1Ks. I'll ask the owner if he ever had contact with a German distributor.

post #6037 of 6592
Quote:
Originally Posted by nevereast View Post

They say 40k to 60k because they sell 40k and retain 20k additional for defective returns

:nodding:

 

So true. 

post #6038 of 6592
Quote:
Originally Posted by kbasanti View Post

Hey guys, 

So i went to a local shop to try the Originals in rust and fell in love with them. I tried on both a 10.5 and a 11 and they both felt great, the 10.5 being on the smaller end. However, both of them had the same amount of heel lift. I liked how the 11s looked on my feet as the 10.5 made my feet look kinda small, which is odd for someone who is 6 foot 3. 

Will the heel lift reduce after wearing them in?, side note, i did not tighten all the upper lace loops. Will they stretch a significant amount? How do i take care of them (oils, conditioners)? Will the Rust colour darken or lighten over time?

I am going to purchase them online from cranes once the 20% coupon is back up.

sorry for all the questions, this is the first time i am spending over $150 on some footwear, so im treating it as an investment that will last for a long time

@Crane's
 
I would not size up if both have heel slip. What kind of socks were you wearing and did you lace them up well?
post #6039 of 6592
Quote:
Originally Posted by Andreas1965 View Post
 

I will return them, next week I'll be in the States anyway. Or maybe I'll do with these boots what they deserve: throw them in the trashcan.

 

But why is this CS acting as if there was a German distributor? They gave me a contact email that was a dead link. This is, if you hear Crane ("millions of boots each year") a huge company. Shouldn't they be able to act like professionals?

 

In a few hours I'll be going to the store that once, for a short while, sold 1Ks. I'll ask the owner if he ever had contact with a German distributor.

 

Thanks for your input. I'll be avoiding this brand personally, you shouldn't have to deal with this level of service when purchasing products at this price point.

post #6040 of 6592
Quote:
Originally Posted by Raindrop View Post
 

 

Thanks for your input. I'll be avoiding this brand personally, you shouldn't have to deal with this level of service when purchasing products at this price point.

That's the point. These boots retail in the US at about 350 $, in Germany they cost you about 400 € (almost 500 USD!!!). At this price point one should expect a) quality and b) in case of a problem, a professionally acting CS.

 

Just imagine, if you invest 400 $ you can buy Wescos or Whites. Both companies offer much higher quality and are using leathers that will blow the paper thin CXL used by Wolverine out of the water. 

post #6041 of 6592
Quote:
Originally Posted by Andreas1965 View Post

That's the point. These boots retail in the US at about 350 $, in Germany they cost you about 400 € (almost 500 USD!!!). At this price point one should expect a) quality and b) in case of a problem, a professionally acting CS.

Just imagine, if you invest 400 $ you can buy Wescos or Whites. Both companies offer much higher quality and are using leathers that will blow the paper thin CXL used by Wolverine out of the water. 

No one pays 350 for these, and if they cost 500 in Germany, blame exchange rates and whatever premium is tacked on.
post #6042 of 6592
Quote:
Originally Posted by nevereast View Post


No one pays 350 for these, and if they cost 500 in Germany, blame exchange rates and whatever premium is tacked on.

Comparing these to my Vibergs, Wescos, Trickers and Whites they shouldn't cost more than 150 $.

Hell, even my RW GTs are sturdier and made of better leather.

 

I know you can buy them in the States for less than 300, but at the bottom line, these are priced way too high for the offered quality.

post #6043 of 6592
Quote:
Originally Posted by Andreas1965 View Post
 

1. I tried them on at Nordstrom. Seemed fine. A few weeks later (when back in Europe) all but 2 eyelets came loose. One Eyelet popped off and left a huge tear in the leather. My cobbler only shook his head over these boots...

2. see above. In store they looked ok.

3. Nordstrom seem legit.

 

What I must do now: put the damn boots in my luggage when in US next time (next week), go to Nordstrom, try to give them back. I want my MONEY back, not another pair of subpar boots. So I'm carrying the boots back to USA instead of just sending them to their German distributor (who, I'm afraid, only exists in their phantasy). One of my RWs once had a faulty stitching. These also were American bought boots. I just went into a RW-store in Germany, and they took them back. THAT'S customer service.


ouch, that sucks.

3 pair of rw owner here, 0 pair of wolverine. 

nordstrom is great, by far the best chain in retail.

post #6044 of 6592
Quote:
Originally Posted by Andreas1965 View Post
 

I will return them, next week I'll be in the States anyway. Or maybe I'll do with these boots what they deserve: throw them in the trashcan.

 

But why is this CS acting as if there was a German distributor? They gave me a contact email that was a dead link. This is, if you hear Crane ("millions of boots each year") a huge company. Shouldn't they be able to act like professionals?

 

In a few hours I'll be going to the store that once, for a short while, sold 1Ks. I'll ask the owner if he ever had contact with a German distributor.

 

have you tried calling nordstom?  they even have a live chat (i'm ignorant to time zones, i'm not sure what your timezone is with respect to US) online, i bet if you nagged them, they'd email you a shipping label from germany back to the US.

post #6045 of 6592
Quote:
Originally Posted by red81 View Post
 

 

have you tried calling nordstom?  they even have a live chat (i'm ignorant to time zones, i'm not sure what your timezone is with respect to US) online, i bet if you nagged them, they'd email you a shipping label from germany back to the US.

Yes, it's all set. Spoke to Nordstrom CS, I'm in Florida next week and will return them. 

 

Not to be misunderstood, I'm not angry with Nordstrom, they acted the way Wolverine should have done. Over the last 25 years I had 100% positive experience with Nordstrom.

 

What I am complaining about is the poor quality of these boots and the way Wolverine is treating their customers. 

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