Hi All, I am looking for some opinions as I recently had a made-to-measure suit made and some aspects of the suit aren’t as I had requested. During the second fitting I noticed that the cuff buttons were not as requested. I had asked for five overlapping buttons, and at the time I discussed this at length with the style advisor, explaining that I felt 5 buttons looked too long if they didn’t overlap slightly. Currently the suit has no overlap at all, and in fact there are small spaces between the buttons, which is clearly not what I asked for. I made a point that this isn’t what I asked for and the staff were very unhelpful. At one point the tailor claimed that overlapping buttons were not possible if they were working buttons! They have since indicated I should speak to the manager. So to confirm do I have grounds to complain about this? After all the suit is not as discussed and agreed, I may as well have got off-the-peg if they weren’t going to make it as requested. Also am I right in thinking the tailors claim that you cannot have overlapping and working buttons is rubbish? And finally what are the exact differences between kissing/overlapping buttons? Are kissing buttons when they simply touch one another but do not actually overlap or are the terms used interchangeably? Thanks for any advice.