I needed some new jeans, so ordered a pair of EPs.
They were out of the length I ordered so sent some that were 2" longer. When I asked if it was a mistake they confirmed that they were out of the shorter length and suggested I get them hemmed or just roll them up. Well, that was $20 I wasn't expecting to have to pay.
I just picked them up from my tailor, who is usually pretty good for minor alterations. Since I am such a loyal customer, they pressed some really knife-sharp razor creases into my new jeans at no extra cost.
/rant. Life is pretty good if that is all I have to complain about. Right?