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Ebay noob question - Page 3

post #31 of 45

I think the question of why these shoes were not returned to AE is directly on point.

 

PipersSon has given us the answer -- he wanted to try to make a profit.

 

In order to achieve this, he had to omit the details that these shoes were, not used, but not first quality.  I mean, having an insole for another model, which is then bleached out by someone, seems to me to be a pretty major sign that all is not right with these shoes.

 

If PipersSon had said, these shoes are new, never worn BUT have some defects, including wrong insole, lining problem, minor nicks and shopwear, then I would have no basis to complain.  However, these things were NOT mentioned.

 

It would be nice if PipersSon just admitted that he tried to pass these shoes off as perfect (the reason he posted such far-away pictures) when he knew they were not so, and apologize.

 

Integrity is how you behave when no one is looking, not how you behave after you are caught in a misrepresentation.

post #32 of 45
There is so much in this thread! Wow! To the original poster: Open an Unpaid Item Claim and allow that to play out. Actually, you should have Unpaid Item Assistant turned on and let Ebay open a claim for you after 4 days. IN the latter case Ebay sends a message to the buyer and lets them know that they, Ebay, have opened the claim for the Seller and that makes it less adversarial. If you send a Second Chance Offer prior to this being resolved, the original buyer can pay and demand the item. Since you won't have the item you will likely get a negative feedback. Open the claim and if he pays then he pays. If he doesn't pay after 4 days you close the claim, can then send a Second Chance Offer and the original buyer is blocked from leaving any feedback. The block sometimes fails and if that happens you simply call Ebay and they will remove any negative feedback in that case.

As to this issue with PipersSon I have to say that most of what I see in those photos is insignificant, would never be seen by anyone, and would not have any impact on their use. A 40-50% discount, if that is what was requested, for those minor issues seems ridiculous to me. The most important thing stated by the buyer is that the uppers are perfect and THAT is what will be seen. That itsy bitsy tiny mark on the heel? Wear them one time outside and watch what the heel looks like. In a case like that, I would likewise offer a full refund and take them back. I would never offer a discount because of such nit-pickity things. That said, if those minor issues were not disclosed I would pay return shipping, just to make the buyer completely happy and avoid negative feedback. Since the guy has now posted here, has gone to the trouble of posting photos and making his case, you can pretty much kiss any chance of positive or no feedback being left so what would really be the point of going above and beyond what Ebay requires? He can demand return shipping all he wants but neither Ebay or Paypal require such so he won't get it.

"Oddly, they were shipped Parcel Post, no signature confirmation, (in other words, if I claimed I never got them, without signature confirmation for over $250, I would have gotten a full refund back regardless of whether I sent them back or not) when it would have been cheaper to send them Priority Mail in a flat rate box."

This is why my father only ships items with Priority Mail, Insurance, and Delivery/Signature Confirmation, depending on the declared value for insurance (over $200 automatically gets a signature, $200 or under requires Signature Confirmation). That said, that you would even suggest you are somehow honest while simultaneously suggesting you could have claimed you never got the shoes tells me all I need to know here. What a complete prick!

PipersSon, this guy is going to hit you with a negative. You cannot get around it. Don't give him what Ebay/Paypal do not require, return shipping, when you are about to get hit with a negative. You offered a refund from the beginning, but he obviously liked the shoes, wanted to keep them, but figured out through this site that you had gotten them at a steep discount and so he wanted to get them for a discount, too. Screw him!

I saw this same thing in another thread yesterday on a pair of shoes someone sold that he had purchased at a Thrift store. He probably paid under $10 for the shoes and listed them on Ebay for $500. So what? The shoes were Silvano Lattanzi Shell Cordovan and norvegese welted to boot! They are worth the $500 he listed them for. He is under no obligation to either 1. Pass that information on to any buyers (i.e. I got them in a thrift store for a couple of bucks) or 2. Pass on the savings. Actually, at $500, I think he is passing on the savings because they are worth much more than that!

This guy is pissed off because he believes, because of information he has gleaned from this site, that you got the shoes at a significant discount and so that somehow means you are taking advantage of him. You owe him no explanation as to where you got the shoes, what price you paid, or under what circumstances. But when you post that information here some of these more sophisticated buyers will find that information out and then use it against you. That is what this guy is doing and it galls me that he comes on this site and asks for judgment of the posters here when it is because of this site that he found out information he otherwise never would have known. You want my judgment? Return the shoes, leave the guy positive feedback for making you whole, he should then refund return shipping, and then you will have redeemed yourself. Leave him a negative for this and I ask PipersSon to please post this guys buyer's account name so other sellers here can block him from bidding. Clearly, he is using this site for information and then making demands based on that information. Protect yourselves.

If he leaves you positive feedback for making him whole then I would pay the return shipping, separately. If he returns the item and gives you negative, then I would only give him what is required. I suspect, based on his nit picky post here and low-life veiled threat that he could have kept the item since you shipped it Parcel Post, you are going to get a negative no matter what. It happens sooner or later to everyone so don't let it get you down.

Okay, much more than I started out to say, but the more I read that post the angrier it made me. Sorry.
post #33 of 45
Quote:
Originally Posted by TheWGP View Post

tumblr_lxjlubLtHY1rn1xxfo1_100.gif
Ebay policy: JiltedBuyer pays return shipping. PipersSon refunds original purchase price & original shipping. END OF STORY.
BTW, those pics do look like some minor shopwear, but I wouldn't consider them "used" by any stretch of the imagination.
Quote:
Originally Posted by JiltedBuyer View Post

I think the question of why these shoes were not returned to AE is directly on point.

PipersSon has given us the answer -- he wanted to try to make a profit.

In order to achieve this, he had to omit the details that these shoes were, not used, but not first quality.  I mean, having an insole for another model, which is then bleached out by someone, seems to me to be a pretty major sign that all is not right with these shoes.

If PipersSon had said, these shoes are new, never worn BUT have some defects, including wrong insole, lining problem, minor nicks and shopwear, then I would have no basis to complain.  However, these things were NOT mentioned.

It would be nice if PipersSon just admitted that he tried to pass these shoes off as perfect (the reason he posted such far-away pictures) when he knew they were not so, and apologize.

Integrity is how you behave when no one is looking, not how you behave after you are caught in a misrepresentation.

I have been restrained but now I have to call utter tripe on you. And as for the shoe quality - I got them brand new from AE and they were fine. Of course that is my opinion, but if you don't agree just send them back, as I agreed.. Why the hysterics?

I wanted to make a profit and that is bad how? What are you doing welling on eBay? Charity?

I have offered to take back the shoes from the outset with a full refund. You are telling me about integrity?

You were the one who tried to get the same shoes for 50% of the price you paid, tried to browbeat me on eBay and you are talking of integrity?

If you were so incensed, why not just return the shoe, and accept the full refund? I am more than happy to take them back. This I hve repeated from the start - if you disagree send the shoes back. I will refund you.
post #34 of 45

Yes, Latin, you actually would be hard-pressed to be MORE wrong.

 

I don't care what he paid for them, I would have been happy with a first quality pair.  That is not a first quality pair.  Why were the defects not disclosed?  I have yet to hear one word of justification about why the defects were not disclosed.

 

The point about signature confirmation is: if I wanted to take advantage of PipersSon, I could have -- I could have had the shoes for nothing.  So, it is farfetched to say that I tried to take advantage of him by suggesting -- the exact words I used "a significant discount" for a non-first quality pair, OR ELSE that I return them.

 

I have no problems returning them.  To me, this is an integrity issue, and if the guy says, I didn't notice, and apologize, or whatever, the issue would be done.  He did not do that, instead he flew off the handle, and as the dishonest often try to do, tried to turn the tables on me.

 

I think it is now clear that he was trying to pass these off to an unsuspecting buyer.  If it is not a cardinal sin, it is at least a venial one.

 

Although, I think it is interesting to sort of glean that AE didn't send first quality shoes to at least one person who ordered the Bradley shells at the mistaken price, if PipersSon is to be believed.  I would be interested to hear about anyone else for whom AE honored the discounted price on the Bradley shells.

 

Also, if anyone wants to block me, do an ebay search for this auction in closed auctions, and block away -- it is pretty easy to find out my ebay username.

post #35 of 45
..........
Edited by Klobber - 2/8/12 at 9:16am
post #36 of 45
Just return the damn shoes and leave SF.

I cannot believe you tried to get a 50% discount for the "defects" you have shown us, you are the ebay buyer we are all trying to avoid and the guy who makes it hard for good sellers.
post #37 of 45
Quote:
Originally Posted by LatinStyleLover View Post

...........
PipersSon, this guy is going to hit you with a negative. You cannot get around it. Don't give him what Ebay/Paypal do not require, return shipping, when you are about to get hit with a negative. You offered a refund from the beginning, but he obviously liked the shoes, wanted to keep them, but figured out through this site that you had gotten them at a steep discount and so he wanted to get them for a discount, too. .

I know that. And despite knowing that I will even pay for his shipping to me, although I am not obliged to do so.

I don't care for his negative because I am not a regular Bay seller* and I don't care if he negs me anyway.

It's nuts - right from the outset I have offered to accept the shoes back and recompense him fully. I want to repeat - right from the outset I have offered to accept the shoes back and recompense him fully. And he's going on about me.

*: Edit: In fact I am mostly a buyer and this was my first 'sale'.
post #38 of 45
Quote:
Originally Posted by PipersSon View Post

I know that. And despite knowing that I will even pay for his shipping to me, although I am not obliged to do so.
I don't care for his negative because I am not a regular Bay seller and I don't care if he negs me anyway.
It's nuts - right from the outset I have offered to accept the shoes back and recompense him fully. I want to repeat - right from the outset I have offered to accept the shoes back and recompense him fully. And he's going on about me.

Isn't it obvious he likes the shoes and doesn't actually care about the "damage," he's just being greedy.

If this buyer is truly as displeased with the shoes as he seems to be, he should have accepted the return option right away.

I recently had a dispute where I received a SC that had a hole in the lapel that was not disclosed. I sent the seller pictures of the hole and explained that I would be happy to split the repair costs, or to return the SC (she had a return policy) She refunded the money, and we both went away happy. I would have been just as happy to return it, but figured I would try all my options.
post #39 of 45
Quote:
Originally Posted by Achilles_ View Post

Isn't it obvious he likes the shoes and doesn't actually care about the "damage," he's just being greedy.
If this buyer is truly as displeased with the shoes as he seems to be, he should have accepted the return option right away.

I recently had a dispute where I received a SC that had a hole in the lapel that was not disclosed. I sent the seller pictures of the hole and explained that I would be happy to split the repair costs, or to return the SC (she had a return policy) She refunded the money, and we both went away happy. I would have been just as happy to return it, but figured I would try all my options.

+ 1, reading deeper, I am with you here. Good spot there. My previous comment deleted.

I had a case where I bought a pair of jeans that had a hole that was not disclosed in the auction. I assumed seller missed it and just emailed saying there was a hole, can I return and exchange for something else or return and get a refund. I did not write an essay, just a couple of sentencSeller was happy with exchange, and we both walked away happy as clams.

Quote:
Originally Posted by JiltedBuyer View Post

I think it is now clear that he was trying to pass these off to an unsuspecting buyer. If it is not a cardinal sin, it is at least a venial one.

Paranoid assumption, you assume the worst and you come out guns blazing with accusations about the seller integrity not even considering whether the issue was overlooked or missed. Dont make assumptions unless you have all the evidence. If you just said, shoes dont match, I want a return, everyone here would agree with that - it is your money afterall and if you not happy with a product, it is well within your rights to get a refund. Issue is you come out accusing the seller of being a liar and piece of shit - that is bad tact on your part - bad and unreasonable.
post #40 of 45
Quote:
Originally Posted by Klobber View Post

+ 1, reading deeper, I am with you here. Good spot there. My previous comment deleted.
I had a case where I bought a pair of jeans that had a hole that was not disclosed in the auction. I assumed seller missed it and just emailed saying there was a hole, can I return and exchange for something else or return and get a refund. I did not write an essay, just a couple of sentencSeller was happy with exchange, and we both walked away happy as clams.

Yep.

I recently sold some pants that measured a little off from normal sizing (size 36, but full in the leg like a size 40 from the brand) The buyer was a perfect gentleman though, taking them to his tailor and having them altered. He did not try and extort me, he even said he was hoping I would accept a return if the cost was too high, but he understood if I would not accept the return.
post #41 of 45
Quote:
Originally Posted by Achilles_ View Post

Yep.
I recently sold some pants that measured a little off from normal sizing (size 36, but full in the leg like a size 40 from the brand) The buyer was a perfect gentleman though, taking them to his tailor and having them altered. He did not try and extort me, he even said he was hoping I would accept a return if the cost was too high, but he understood if I would not accept the return.

I love people that are good sports. He sounds like a great buyer.
post #42 of 45

Some jury!

 

The truth is, I did accept the return option right away (the shoes are already en route to him), and the notion that I specifically asked for a 50% discount is a false one.

 

But these things being said, I have had some PMs with the seller, and I think the issue is squashed.

 

In retrospect, I would have to say that while PipersSon may be emotional at times (as we all can be), I would not hesitate to deal with him, because at the end of the day, he is willing to stand behind his products and do the right thing.

 

If only there were a shoe tailor who could fix things as easily as the hem on a pair of pants, we would all be clamoring for discounted imperfect shoes!

post #43 of 45
I am going to go past most of your post, because I do not want to start another series of disagreements.

But I will respond to what I feel is a positive step from you.
Quote:
Originally Posted by JiltedBuyer View Post

In retrospect, I would have to say that while PipersSon may be emotional at times (as we all can be), I would not hesitate to deal with him, because at the end of the day, he is willing to stand behind his products and do the right thing........

I thank you for this.

It's done now and I am moving forward, as you are.
post #44 of 45

The issue in this case in to my mind is the initial description. I do not believe anybody here thinking they were buying brand new shoes would not be bummed out to discover the issues as described by and photographed by the buyer.

 

 

post #45 of 45
This thread was started by the seller, in an attempt to work out paying for return shipping fees or not. It only escalated after the buyer arrived and ranted in an attempt to defame the seller.

Settle the shipping fee matter, and move on with your lives... Geez... facepalm.gif
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