Nataku
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- Nov 10, 2006
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So this seems to be the place to come for eBay advice these days so here's a little problem I'd like some input on:
I sold a pair of Norse Projects chinos. Had a hell of a time selling them. Sold them three times before someone finally paid. Had multiple "buy it now" offers than never went through. Finally they sold and all was well, right? Wrong. Buyer emailed me yesterday saying that the interior label was missing, two belt loops were moved (what??) and that the interior lining was white, not green like the website showed on this particular model. Well, I'm no NP expert, how was I supposed to know all this? He already started a SNAD case so PP has a hold on the funds. I say to him to send them back for a refund. He ignores this and keeps hassling me about where I bought them and what I paid. I basically tell him it's none of his damn business. We go back and forth. He insists I tell him where I bought them and give him the order number. Again, I tell him to screw off. He then says that they are fake and he has "friends" who work at NP who are very interested as to where these originated and keeps pressing the issue to me that he thinks they are fake.
First, who the hell fakes such an obscure label. Second, why doesn't he just return them for his money back? My worry is that he won't send them back because he claims they're fake and should be destroyed. I'm out my merchandise and money and will more than likely take a negative hit as well. I just upped the case to eBay to decide so they'd go in his favor and make him return the damned thing. Still, do I have any chance at getting these back or will eBay want them "destroyed" since this jackass claims they are fake. The whole Paypal violin story comes to mind here, which is the root of my worries.
I sold a pair of Norse Projects chinos. Had a hell of a time selling them. Sold them three times before someone finally paid. Had multiple "buy it now" offers than never went through. Finally they sold and all was well, right? Wrong. Buyer emailed me yesterday saying that the interior label was missing, two belt loops were moved (what??) and that the interior lining was white, not green like the website showed on this particular model. Well, I'm no NP expert, how was I supposed to know all this? He already started a SNAD case so PP has a hold on the funds. I say to him to send them back for a refund. He ignores this and keeps hassling me about where I bought them and what I paid. I basically tell him it's none of his damn business. We go back and forth. He insists I tell him where I bought them and give him the order number. Again, I tell him to screw off. He then says that they are fake and he has "friends" who work at NP who are very interested as to where these originated and keeps pressing the issue to me that he thinks they are fake.
First, who the hell fakes such an obscure label. Second, why doesn't he just return them for his money back? My worry is that he won't send them back because he claims they're fake and should be destroyed. I'm out my merchandise and money and will more than likely take a negative hit as well. I just upped the case to eBay to decide so they'd go in his favor and make him return the damned thing. Still, do I have any chance at getting these back or will eBay want them "destroyed" since this jackass claims they are fake. The whole Paypal violin story comes to mind here, which is the root of my worries.
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