The Official RRL Thread

tobehknese · Jul 17, 2016

tonio028 said:
I've been eying up this season's Indigo Shawl Collar Cardigan. Anyone have experience with it and have some thoughts to share on it like sizing and look/feel in person? It's a high price to pay and I know price is in the eye of the beholder, but curious as to your thoughts to help sway me either way.

EDIT: Link added: https://unionmadegoods.com/product/rrl-cotton-shawl-cardigan-in-indigo/

it's a beautiful cardigan. the rrl store in hk had it on clearance sale since it was shuting down. I didn't get it just because HK's weather wouldn't allow me to wear it often, but if you do , i'd say it's a good investment. the indigo color is stunning and one of a kind. i'd test my luck and wait till the price drops to 3-400 bucks though

tobehknese · Jul 17, 2016

oynag said:
Popover from this spring (subject of a few comments a while back) and denim from I can't remember when.

Packing tape and Sharpie- the tools of the online shopper.

got this one myself, too. love the color!

oceansaway · Jul 17, 2016

I didn't realize that the HK RRL store had closed. That store opened less than two years ago, I think.

deez nuts · Jul 17, 2016

Battlestar said:
Hello, Anyone here can share their actual pics of southwestern jersey henley like depicted below? How's the sizing of small? Most of my polos are around 38-40 chest. Thanks!

i dont have that one, but the one from last season. i'd say it's TTS. and damn, that's a lot of RRL store closings

aquila49 · Jul 17, 2016

deez nuts said:
i dont have that one, but the one from last season. i'd say it's TTS.

and damn, that's a lot of RRL store closings

If the NYC-Broadway store or LA-Melrose store closes, that may well signal the end of the label.

I've spoken to employees at both stores and they insist they're staying open, but who knows?

oceansaway · Jul 17, 2016

aquila49 said:
If the NYC-Broadway store or LA-Melrose store closes, that may well signal the end of the label.

I've spoken to employees at both stores and they insist they're staying open, but who knows?

It may be simply that the company is trying to reduce real estate expenses. It probably makes more financial sense to sell RRL at existing full-line stores, like they do in Tokyo. After all, the rents on these stores in HK, London, and Bleecker must be atrocious.

winston86dit · Jul 17, 2016

Quick question but does RRL ship from a warehouse or do they pull inventory from some of their stores to fulfill online orders? I made an order the other day and for some reason one item shipped but the other has not even though online shows that specific item still in stock.

JibranK · Jul 17, 2016

Either, depending on the item.

Right now I've had an order stuck for a week or so because I think one item has to be shipped from a store and the other from a warehouse, so they need to get them together first. (Should have ordered each separately, but stock was running low on one so I immediately jumped on it.)

winston86dit · Jul 17, 2016

JibranK said:
Either, depending on the item.

Right now I've had an order stuck for a week or so because I think one item has to be shipped from a store and the other from a warehouse, so they need to get them together first. (Should have ordered each separately, but stock was running low on one so I immediately jumped on it.)

That's interesting, especially as it seems I am encountering the opposite problem as you, with one item being shipped and the other still in limbo. Weird also because the charge in paypal is still showing as pending but some came out for the 1 item that shipped. I've actually never seen that happen before. Thank you for the help as well, I appreciate it.

zippyh · Jul 17, 2016

I've had RRL and even non RRL items ship from a store.
The items shipped from stores take longer to ship out.

FJCruiser · Jul 17, 2016

winston86dit said:
Quick question but does RRL ship from a warehouse or do they pull inventory from some of their stores to fulfill online orders? I made an order the other day and for some reason one item shipped but the other has not even though online shows that specific item still in stock.

Most everything ships from the warehouse in NC, and items not in stock at WH are shipped from a store if available. BTW, the website seldom reflects actual inventory at the WH (I have had at least a dozen, if not more, orders cancelled on me).

winston86dit · Jul 17, 2016

FJCruiser said:
Most everything ships from the warehouse in NC, and items not in stock at WH are shipped from a store if available. BTW, the website seldom reflects actual inventory at the WH (I have had at least a dozen, if not more, orders cancelled on me).

Thanks man I appreciate the help. Surprised such a big company doesn't have their stock and online system linked up better. I'm hopeful seeing as there seems to be a full size run of the item I ordered online.

tobehknese · Jul 17, 2016

oceansaway said:
It may be simply that the company is trying to reduce real estate expenses. It probably makes more financial sense to sell RRL at existing full-line stores, like they do in Tokyo. After all, the rents on these stores in HK, London, and Bleecker must be atrocious.

yes, this is the lee gardens store that's now carrying RRL, the visual merchandising is just out of the context.

badeggcat · Jul 17, 2016

oceansaway said:
It may be simply that the company is trying to reduce real estate expenses. It probably makes more financial sense to sell RRL at existing full-line stores, like they do in Tokyo. After all, the rents on these stores in HK, London, and Bleecker must be atrocious.

Tokyo has a standalone store since last year. Let's see if it folds as well cause it's the last international store.

gnatty8 · Jul 18, 2016

winston86dit said:
That's interesting, especially as it seems I am encountering the opposite problem as you, with one item being shipped and the other still in limbo. Weird also because the charge in paypal is still showing as pending but some came out for the 1 item that shipped. I've actually never seen that happen before. Thank you for the help as well, I appreciate it.

This happens fairly frequently, moreso around sale times. I've had orders shipped in as many as 3 separate shipments, and IIRC, each is charged to my card as it is shipped. I am super-impressed with their logistics to be honest. Most times, I place an order on day 0 and by day 1, never later than day 2, the shipment is delivered using regular mail. I've never had an order delayed a week though.

The Official RRL Thread

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