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Recent content by mdgately
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How Good is BB's So-called "Unconditional Guarantee"?
Thanks for the feedback. I probably won't bother trying to return the coat to BB; I was interested in gauging the extent of their "guarantee" and it sounds like, although excellent for short-term returns and adjustments, it's not as generous or storied as LL Bean's. The coat has lasted ten...- mdgately
- Post #61
- Forum: Classic Menswear
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How Good is BB's So-called "Unconditional Guarantee"?
CYstyle: what's the official BB return policy? What I'm wondering is whether it is anything like LL Bean's famously generous lifetime return policy, or whether I'd be shamed out of the store.- mdgately
- Post #31
- Forum: Classic Menswear
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How Good is BB's So-called "Unconditional Guarantee"?
The BB guarantee says that "Purchases may be exchanged or returned at any time," but I wonder if anyone has experience returning items they've had for several years. My wool BB pea coat is about ten years old, and is due for replacement: fraying cuffs, tears in the lining, pockets in...- mdgately
- Post #25
- Forum: Classic Menswear